Invigor Medical Reviews | Read Customer Reviews of invigormedical.com

Invigor Medical Reviews | Read Customer Reviews of invigormedical.com

Invigor Medical reviews

1,552 approved reviews, newest moderated first

Robert W.
Aug 1, 2023
There was a problem with the order
There was a problem with the order. Needles arrived but not the NAD. Reported it the same day. Sales rep was great, but then until the pharmacy stepped in multiple and I mean multiple emails and I had to enter a dispute with AMEX did things change. Finally got the product and removed the dispute. Not a great way to start a relationship.
Response from Invigor MedicalAug 4, 2023
Hello Robert, We sincerely apologize for the inconvenience you experienced with your order, and we truly appreciate your feedback as it helps us improve our services. We're glad the sales rep was helpful, and we'll work diligently to ensure a smoother experience moving forward. Thank you for choosing Invigor Medical, and we look forward to serving you better in the future.
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Tanya
Aug 1, 2023
Jasmine was awesome!
Jasmine was awesome!! Thank you for you help and timely response.
Response from Invigor MedicalAug 1, 2023
Hello Tanya, Thank you for the kind words! We're thrilled to hear that Jasmine provided excellent assistance with a timely response. We appreciate your feedback and look forward to serving you again at Invigor Medical.
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Roe ….
Aug 1, 2023
Jazmine was amazing
Jazmine was amazing. Well informed. Courteous. Friendly. Professional. She made the process easy and I will highly recommend.
Response from Invigor MedicalAug 1, 2023
Hello Roe, Thank you so much for your kind words about Jazmine! We truly appreciate your recommendation and are delighted to know she made your experience with us a positive one.
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Kristine M.
Jul 31, 2023
Great Customer Services
Lorenzo is very helpful and addressed my concern right away
Response from Invigor MedicalAug 1, 2023
Hello Kristine, Thank you so much for your kind words! We're delighted to hear that Lorenzo provided prompt and helpful assistance to address your concern.
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April M.
Jul 31, 2023
Jazmine was very helpful
Jazmine was very helpful. She called on time and her response was quick! She was very helpful while being considerate of my time. Her suggestions were helpful and the information she provided helped me to make my decision that much easier! Thank you Jazmine!
Response from Invigor MedicalAug 1, 2023
Hello April, Thank you so much for your kind words! We're delighted to hear that Jazmine provided excellent and efficient assistance, making your decision-making process easier. We truly appreciate your feedback and hope to serve you even better in the future. Have a wonderful day!
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Darren
Jul 31, 2023
Absolutely terrible
Absolutely terrible, will not purchase from here again. I ordered my medication once from them about a year prior. There were some issues with Invigor communicating with the pharmacy and it ended up taking about 1.5 months to get my RX. Then a few months later, it was recalled and I had to send it back, only to be told they couldn’t ship a replacement to CA. So I was out of luck. This year I decided to give them one more shot. After 50+ phone calls and nobody giving me a proper answer, my order finally arrived, only it was half of the RX. After about 5 days I was refunded half, but still a terrible experience
Response from Invigor MedicalAug 4, 2023
Hello Darren, We apologize for the inconvenience you've experienced, and we truly appreciate your feedback. We are actively working to improve our communication and shipping processes to ensure a smoother experience for all our customers. Please reach out to our support team so we can address your concerns and make things right 888-8966-4854 Monday - Friday 5:00 a.m - 5:00 p.m. Thank you for giving us another chance.
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John W.
Jul 31, 2023
The company chose not to refund an…
The company chose not to refund an accidental order within 30 minutes of our purchase.
Response from Invigor MedicalAug 4, 2023
Hello John, Thank you for sharing your experience, and we apologize for any inconvenience caused. We utilize our patient feedback to continue to improve our system and provide excellent service in the future.
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Susan A.
Jul 31, 2023
Melissa continues to be very helpful.
Melissa continues to be very helpful.
Response from Invigor MedicalAug 1, 2023
Hello Susan, Thank you so much for your kind words! We truly appreciate your positive feedback about Melissa's exceptional assistance.
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