Invigor MedicalReviews of invigormedical.com

Response from Invigor MedicalJan 25, 2023

Hi John, Thank you for the five star review of our service! We appreciate you providing positive feedback on the experience. We try to hire great people and we hope you will be treated just as great by all of our staff whenever interacting with them. Please come again.

Response from Invigor MedicalJan 25, 2023

Hello Marcus, Wow, thank you for the A+ review of our services from start to finish. It is wonderful to hear we are able to provide such exemplary service to our first time patients! We work really hard to do our very best in providing that level of service for all of our patients, which isn't easily achieved with so many moving parts, from the website to the provider, and the provider to billing, and billing to the pharmacy fulfillment, and then the pharmacy to the shippers getting the package delivered on time. We look forward to working with you again in the future!

Response from Invigor MedicalJan 25, 2023

Hello Jeff, Thank you for the great review! Please visit us again.

Response from Invigor MedicalJan 25, 2023

Hello Blaise, Thank you for taking the time to leave us a review of your feelings on the service in which you are enrolled. We apologize you feel like the customer service wasn't adequate. Our services are prepackaged. They are priced to provide the consultation, and then the prescriptions are preset to include the supplies as specified by the medical providers writing the prescription, which is fulfilled by the specific pharmacy assigned. Since we are a clinic and not the provider, nor the pharmacy filling the prescription, we are unable to make adjustments to a prescription once it is generated and sent to the pharmacy as was explained to you. We can understand your frustration in thinking that the customer service isn't helpful, however they are ready to assist with questions or concerns as best they may be able to do so. Unfortunately, the customer service is not able to make adjustments to supplies being sent with the prescription as the service is sold as a package. Please let us know if you have any questions or concerns, and we are always eager to provide the best service possible. Our phone number is (888) 966-4854 Monday - Friday, 7 AM - 5 PM PST.

Response from Invigor MedicalJan 25, 2023

Hi Carmen, Thank you for the five star review! Please come again.

Response from Invigor MedicalJan 25, 2023

Hi Peter, Thank you for the great 5-star review! We look forward to seeing you again.

Response from Invigor MedicalJan 21, 2023

Wow Melinda, Thank you for the outstanding review of our services! Dr. Marks and Brooklyn do a fantastic job of helping our patient get through the process. If you need anything please let us know.

Response from Invigor MedicalJan 20, 2023

Hi Kip, Thank you for the excellent review of our services! We look to please our patients with simple, fast service that delivers exceptional customer experiences. Please visit us again.