InvictaStoresInvicta is a fast growing watch brand, and is considered by collectors and enthusiasts alike to be a market leader in horological innovation and creativity. The long held belief that supremely crafted timepieces can be offered for a modest sum is the founding principle of Invicta.
InvictaStores (invictastores.com) has 740 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingJewelry & Watches · Miami, Florida
Excellent
Jewelry & Watches · Miami, Florida
Excellent
Jewelry & Watches · Satellite Beach, Florida
Excellent
Jewelry & Watches · Winter Springs, Florida
Excellent
Showing 263 reviews with 1 star · Clear filters
Jonathan O.
Over a month and no update on the order and when it will be shipped. Their customer service was useless and kept saying they are waiting for the store to ship it to the warehouse. Makes no sense! Sounds to me like its not in stock and they continue to oversell.
Colin
I made 2 orders 2 weeks apart, 12 watches in total. I keep getting packages with one or two watches in and at the present time am still waiting for one watch from the first order and three from the second. Got an email today saying another delivery is expected in 4 days time but when I looked it is only containing one watch. It is now over a month since my first order and when I contacted customer services they replied with we will send you an email when they are dispatched! No mentions of any timescale. I won’t be ordering again no matter how cheap they offer them.
A R.
I haven't received four watches from my previous orders!
That D.
I've purchased some nice invicta watches in the past from invictas website. But this last two orders have been a nightmare. Shipping took a month and a half and they offer shipping insurance that they don't honor. The quality of these last 3 watches are terrible. So terrible I threw two in the garbage. I really couldn't believe they were made by invicta especially compared to the other 8 invictas I've purchased from them in the past.
Greg V.
Bought a watch at Invicta Christiana Mall in Delaware. Put watch on for the first time and the band fell apart. I took the watch back to Invicta where I bought it a few days prior. I was told they do not guarantee their products and I would have to pay for a new band. I took the watch next door to a jewelry repair and they fixed the band in 5 minutes, no charge. But I paid him anyway. DO NOT BUY INVICTA! THEY DO NOT STAND BEHIND THEIR PRODUCTS.
Pak B.
Absolutely not acceptable that you have not been able to ship and deliver a simple watch WITHIN the same city since Mar 6 th ! That's 11 days already. The apology is not good enough I'm afraid. Pathetic service and even worse customer support. Will not buy again.
Robert
To Dean Campbell: I gave my wife two Invictas, after 6 months one of them stopped working. Sent it to Invicta (I had to pay for the shipping charge) It took me several emails to get an answer, was told that because the watch had a couple of scratches it had "damaged the movement" and it was not cover under warranty and Invicta wanted to charge me $110.00. Your company peddles these watches as tough and rugged for the outdoor men/women, aviators, etc. and yet your company refuses warranty coverage when something goes wrong with the watch and instead, try to make money on the repair. I am sure there are many others that have had similar experiences with Invicta. I AM GETTING READY TO THROW THE WATCH IN THE GARBAGE! ROBERT O./ BESSY P. MIAMI, FLORIDA
Mr O.
Place an Order they take your Money and then Don't send you what your paying for!!! Still Waiting for My watch!!!