InvictaStoresReviews of invictastores.com

False advertising

Items I chose say ships immediately. 12 days later received 2 of 5 watches. One of the 2 watches #50852 was not at all like the images on their website. Seeing no eta on last 3 watches on one not as pictured, I asked to cancel entire order and asked for return label which was provided. subsequently 2 more were shipped, and again I asked for return label and were returned. last watch was canceled. 3 months later still getting run around for refund. excuse after excuse. Have has to file fraud with my bank

This has honestly been the worst online shopping experience I’ve ever had. I read the reviews beforehand, but I thought people might be exaggerating because, sometimes, reviews can be overly negative. Unfortunately, I decided to give the brand a chance because I wanted to buy a few watches as gifts. The whole process has been incredibly frustrating. It took days just to process the order, and once you place it, there’s apparently no way to cancel it—even if it hasn’t even shipped yet. It’s now been two weeks, and I still haven’t received my full order. Part of it has finally shipped, but one of the items hasn’t even been processed yet. Honestly, I DO NOT recommend ordering from this brand online. Do yourself a favor and avoid the disappointment and frustration.

Ordered a TWIN AXIS watch on 6/9/26 never received item. Customer service keeps saying they are process ing a refund but money is not released yet .They bombard you with sale notifications but don't have the items in stock.

We see it all the time.. a strong reputable company suddenly starts operating like what looks like a scam to me. My order was labeled as In Stock and hasn't been delivered after nearly 6 months. Now they are giving me the run around as I request a refund. I own and have purchased many Invicta watches. I will never purchase another and will get rid of the ones I own. I am completely turned off.

I purchased a watch. They said it would be shipped 3-5 business days. A whole week passed. It was not shipped. Reached out to them via email. I requested them to cancel and send me a refund. They sure did cancel it right away. Don’t order from them if you need a watch by a specific date. You will be very disappointed as I was. Do Better with your shipping Invicta.

I really wish you would get real with the delay in shipping!!! I paid for next day on this piece and it is still showing being prepared for shipping for over a week now!! Unless you are building the box this should have shipped 10 days ago! I love the product but hate the customer service! I’ve received pieces already that was ordered after this one! Please get my product shipped I’ve been bragging how your company has been shipping faster especially with paying for the speedy shipping I do not understand how you can advise and sell the higher price for a faster shipping and then just plainly not do it!! That’s why we pay for expedited shipping to avoid this kind of 💩!!

I placed an order the end of June and here it is almost two months later and no watch