BambooReviews of investbamboo.com

Best investment app . Very easy to use and navigate

This is the worst app you can ever use if you are looking for an opinion or a review whether to use the app or not suggest then I suggest you don't at all. Because tell me why I made payments and it has been debited from my end but it does not reflect in the app and I chatted up the email sent to me and an automated reply answered me and said okay wait for one to three business day and I even attached my payment of receipt just in case it's going to be needed only for me to receive no response after 5 days and I re-chatted the main email again and I got the same automated response telling me to wait for one to three business days. This app is the worst, they are FRAUDSTERS, don't use it for your own sake.

after numerous try's to have my NRBVN verified, I have contacted customer support and have received no answer after more than a week (sent two separate emails). in frustration i deleted my account details and opened a new one and now it will not let me verify my NRBVN in app. it wants me to contact the same support email that is not replying. whats more, the Nigerian number given on their website does not work. I have called numerous times and had no answer. If this is the level of customer care they give when it comes to registration, I am afraid of what can happen when you have money on the line and cannot access it because of an issue that requires customer service.

Over all I think the app is good, the customer service worked hard to help me retrieve my missing funds during transfer.

I have emailed the customer service team and yet to hear back from them for over a week since I needed a password reset assistance. I think it’s a poor service delivery that emails are not responded to or at least providing an effective means to resolve customer issues.

BEWARE OF THIS APP !!! This app is very bad everything about it deals with them ripping you off your funds if you buy a stock and you start losing money once your stock equity is a # lesser than 5000 you cant stop nor sell the stock you will just sit down helplessly watching your funds reducing in value moreso their customer care agent is so wack none is responding to your compliant when it's about you wanting to get off the trade invest in this kinda app at your own risk 💔

I started investing through Bamboo six months ago and my experience has been awesome. Two weeks ago, I sold some stock and I received the proceeds in my account the following day and now, today, I sold some stock this morning and by this evening, the entire money is in my First Bank account. This is unprecedented-I have never experienced this with other service provider whom you would send mails to and make calls before money is remitted into your account and sometimes it takes two weeks.

Hi Bamboo Team, I appreciate the opportunity to use your platform for trading in Nigeria—it has been very helpful. However, I would like to raise a concern regarding the commission fees associated with buying and selling U.S. stocks. For active traders, these per-transaction charges can quickly accumulate and significantly impact overall profitability. I would like to suggest considering a subscription-based pricing model—perhaps a fixed monthly fee (e.g., $7/month) that allows for commission-free trades on U.S. stocks. This approach is already being adopted by platforms such as Wealthsimple and other international brokers, making trading more accessible and cost-effective for frequent users. For instance, on a $1,000 trade, a $16 commission can materially reduce potential gains. When additional fees are applied upon selling, even a modest profit (e.g., $30) can easily turn into a loss. Introducing a similar option on your platform could encourage greater user engagement and attract more active traders, particularly those focused on the U.S. market. Thank you for your time and consideration. I look forward to your response. Best regards, Davies