Inventory SourceReviews of inventorysource.com

they are just scamming us in the name of a US Direct sister company etc. They will charge you more than the showing price.

waste of time and money. looking for good profitable products for almost 2 months unable to find good profit margin products I found are gated they are almost having price higher than Amazon hardly find 1 to 2 products. Waste of money to purchase the package

DON'T WASTE YOUR TIME. They never got an integration right. I had products in my store from other store owners - who were using their service. THIS WAS A NIGHTMARE. Constant emails about them not being able to do their job. This honestly was the biggest dissappoint and waste time - I've ever had to be bothered with.

Sync does not work as intended. Your customer's orders will go through and then you will learn that your supplier is out of stock on ordered products because Inventory Source did not sync your stock levels correctly with your supplier. What's the point in paying them every month? Support will just keep saying they are looking into it but they actually won't do anything about it. It has been 2 weeks since I filed a complaint with support and still no resolution.

I'm using this service joint with a wholesaler JM. One fundamental issue with this system is that they do not allow you to edit a product variant image! It's such a basic bit of functionality we need, yet not possible.

For me I tried 1 month searching and changing quite few suppliers. Their catalogs are not accurate in products and prices, so you list and sell to find out that was a different price or the product cant be purchased direct with supplier's webpage meaning that the only possible way is to pay 200/month for Inventory Source to have the full automation plan and so be able to make your orders through their system (if that works) who knows... In theory is amazing but in reality I found very hard to get accepted by the suppliers and when so they did no offered wholesale prices at all even been an authorized reseller. The whole-thing just does not works.

No reminders of trial period ending. Unlike literally every other app I have used, Inventory Source did not provide any e-mail reminders that the free trial period was ending. Sure, they don't have to, but when it's apparently the norm for apps like it, that reflects not-so-great on this company. The integration on my account was actually never completed, I had not used their services at all. In the midst of setting up my account with Inventory Source, along with others, I had an unexpected death in the family, and handling that took over everything else - and in the middle of that I was charged $200 for for service I never used. I understand auto payments and how that works, so I reached out to customer service to explain the circumstances and ask for a refund, considering I never used the service and was not warned of the trial period ending. Inventory Source replied with a long-winded, "Sorry, not sorry. No refunds." And I never got to even use them. I have no idea what I just paid $200 for. So just beware, their customer service is severely lacking. I can't speak to the actual product or service offered, since I never used it. I'd skip Inventory Source and try a different company that doesn't act so cutthroat about profit over customers.

The most unfair practice we have ever seen, if the system because of some error doesn't process a single monthly payment they do not give you a simple freeze or give a grace period or similar they put all your inventory to 0 with the excuse that is to protect you, resulting in the LOST OF ALL your advertising products ranking and your marketplace linked products like eBay, Etsy getting deactivated losing all the listing fees because you need to pay to relist them in our case more than 6,000 products x .20 cents do the math, for a single day late and a communication error vs 150 monthly. We think this company needs a better legal advice team before they get into bigger problems with these unfair practices :)