Inventory SourceReviews of inventorysource.com

Ordered a pair of jeans didn’t receive or get a refund also she is very rude and doesn’t care about her customer service do not buy

Good app and easy to use

For me it was just a waste of time and money. I wanted to use it as a seller on Amazon. Nothing was getting uploaded due to errors that needed to be fixed. What’s the point in paying for an expensive intergration if they don’t really offer automated solutions? The only items that ended up getting accepted from Amazon (very few) no one wanted to buy or I had to delete them anyways because I couldn’t match the price with other sellers. My advice is you’re better off doing everything yourself!

Support is nonexistent. For the pricing they offer, the should at least have someone to reply to support emails.

They can't keep up with their promises, I got updates twice a day and they were always incorrect, the inventory was always off, inventory source reported zero in stock, after checking with the supplier it was 1079 in stock, this happened daily. Some of the sku's didn't even exist. Bad enough paying them monthly for bad info, they only provided sku, no pictures or descriptions of the products. Waste of money !!! And to top it off they will threaten you with deleting the couple of products that you worked hard on providing correct information on if you don't continue paying for the bad service. After I blocked their access to my shopify, they still went in and deleted my inventory and deleted my sales channels I set up. They are not to be trusted with you login code.

This company is awful!! I started my e-com business using them and will be switching to a competitor by the end of my current billing cycle. When the product works as designed it's pretty good, however the support is horrific. They really don't give a sh!t at all about fixing your problems and it's a constant steady stream of empty promises. "we're taking this very seriously and working around the clock to resolve". My ticket that was escalated as a priority engineering ticket has been open for 3 weeks. I haven't gotten a response or update in over a week. Can't urge someone enough to avoid this company and look elsewhere!

Customer service is professional, I don’t believe they are really that amazing but they are legit. I asked for a refund as they had trouble with their Shopify app. They gave me a full refund. So customer service 8/10 the actual service is probably 6/10

Integration with the marketplace I use does not work. I had to expose information about my store to let them fix it. On top of that, the information supplied to integrate with suppliers is shady. The most disappointing was that if you cancel the subscription, you will not get refunded. They will let the term expire. What good does that do if I am unsatisfied?