Stephen
Ease of use:
Ease of use: I found using the sites very easy
Response from Intrepid Direct InsuranceAug 13, 2026
Hi Steve, thank you so much for your review!

Learn About UsClaimsCustomer PortalIntrepid Direct helps business owners simplify and save on their insurance needs by working directly with us, the insurance provider, saving them up to 20% on their insurance premiums.We're a direct provider of commercial property and casualty insurance. We are the agent, the underwriter, the paper, and the adjuster. By removing the 3rd party, we've made quoting faster, applications easier, claims smoother, and prices lower, putting owners back in control of their business and schedule.Our insurance is A+ rated (A.M. Best), bundled, and guaranteed to meet your requirements. And, we offer uncommon options such as the ability to pay premiums across 12 equal monthly installments with no finance charges and on-demand claims reporting. See how we've redefined and made the insurance experience better at intrepiddirect.com.Direct makes THE difference for your business insurance needs.
Intrepid Direct Insurance (intrepiddirect.com) has 414 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Stephen
Ease of use: I found using the sites very easy
Response from Intrepid Direct InsuranceAug 13, 2026
Hi Steve, thank you so much for your review!
Matt
Intrepid is great to work with. They are incredibly professional and very organized. They are always ahead on the deadlines and the pricing is very competitive.
Response from Intrepid Direct InsuranceAug 6, 2026
Thank you for your kind words! We're thrilled to hear that you've had such a positive experience. We appreciate your trust and look forward to continuing to support your business. Thanks for choosing Intrepid Direct!
George
Easy renewal process.
Response from Intrepid Direct InsuranceAug 4, 2026
Hi George, thank you for your review! We're happy to hear your renewal process was easy and straightforward. We appreciate your business and your feedback. Thanks for choosing Intrepid Direct!
Justin
Friendly and Kind
Response from Intrepid Direct InsuranceJul 22, 2026
Hi Justin, thank you so much for the review! We are glad to know you were treated well!
BK
You guys are fast and really helpful about all of my process. Thank you Lisa and all team who works my files.
Response from Intrepid Direct InsuranceJul 21, 2026
Hi Bentan, thank you for your kind words! We're so glad to hear that Lisa and the team were able to provide fast, helpful service throughout the process. Thank you for choosing us!
Kayla
Simple onboarding experience with Nancy & Darien. Met all my company needs and respected my time. Couldn't ask for anything else!!
Response from Intrepid Direct InsuranceJul 21, 2026
Hi Kayla, thank you for the great feedback! We're thrilled to hear Nancy and Darien made the onboarding process simple and efficient. We appreciate your trust in Intrepid Direct and we look forward to continuing to serve your company!
Margot
My experience at Intrepid has been great. I own a small business and require specific and often expensive coverage. I’ve been with Intrepid for several years now and found everyone to be helpful and responsive. I’m satisfied with my policy and would recommend Intrepid Direct.
Response from Intrepid Direct InsuranceJul 9, 2026
Hi Margot, thank you for your continued trust in Intrepid Direct! We're glad to hear our team has been helpful and responsive, and that your coverage continues to meet your business needs. We appreciate your recommendation and look forward to supporting you for years to come!
Mehron R.
Tawny is always helpful. Thank you
Response from Intrepid Direct InsuranceJul 6, 2026
Hi Ron - Thank you for your kind words! We’re so glad to hear Tawny has been helpful. Providing excellent service is what we strive for, and we’ll be sure to share your recognition with her. Thank you for choosing Intrepid Direct and for taking the time to leave a review!