inthecloudsReviews of intheclouds.io

The order was placed on June 23 and received on August 25. I was told an amended delivery date of August 4th as the company was behind, but that came and went without any word. I finally reached out and they promptly lit a fire under their asses. When I finally received the record, I was more than disappointed. The first thing I noticed with the actual sleeve, it is flimsy, floppy, and not the stiff cardstock that an actual vinyl comes with. I am also VERY disappointed in the printing quality of the artwork. I am a graphic designer and put time into designing a cover, front and back, and the disc labels and it looks like it was printed from a bad printer low on ink and very outdated. With very low hopes, the record did play, but I had to manually put the needle on the beginning track, unlike how my player automatically plays professionally made vinyl. I did get in touch with the company and they made claims to send me a replacement album sleeve, but I can't imagine they use different paper stock, because they would have done that from day one. I have ordered custom vinyls from other places and I will return to those businesses before this one even though they are more expensive. You get what you pay for I suppose.

It took way longer than what it said it was gonna take, my songs skipped the endings and went straight into the next one on one side, and customer service was bad.

. I had ordered a custom red vinyl and it got delivered a few days ago but there are some things wrong with it. The A- side's track list is not in the right order that i had wanted it to be in, and a lot of the songs skip a lot. At least 3 or more songs skip on the A side.

The audio on the record sounded scratchy and the record had dents in it which caused the songs to skip. The packaging was flimsy and thin and the record barely even fit inside of the sleeve. The pictures looked good and the record might’ve been dented but it’s shape wasnt warped.

I do not take joy in leaving bad reviews and I can only speak to my experience on one of their products. I ordered 40x 10” vinyl record jackets custom printed. Customer service was pretty horrendous, requiring so many emails and follow ups, with no clear timeline on anything. It took an additional 3 weeks after my order was supposedly shipped when the tracking number was created before it actually left their warehouse. Upon arrival a handful of the sleeves were damaged a bit, but this is entirely due to the poor quality of the product. The card stock the jackets are printed on is a joke, so flimsy and so easily prone to folding in on itself nearly by its own weight. Has very little structure and the print quality was awful. Blurry and misaligned as if the printer had not been calibrated. Looks like it was printed on an old HP inkjet from 2010. Colors were dull compared to the same images used for the center label of my vinyl that I had cut/printed elsewhere. Only reason I’m giving 2 stars is because they did offer me a 1$/unit discount for order 40 units (after trying to get in touch w customer service for multiple weeks). Would not purchase from or work with again in the future.

Was told it would be a 3 month wait at check out but took 5 months. Sound quality is awful. Minus well be using my phone speaker. The sleeve looks cool at least. But it smells bad.