William J.
I am about half way through my IK…
I am about half way through my IK experience. This is the second time. The first time (about 6 years ago) it was well worth it. My review on 2026-09-09 is changed from 4 starts to 3 due to another bad experience. As of 2026-09-09 here is a one sentence version: They try very hard, and in some ways they DO deliver. However, for N thousand dollars (I forget precisely what I paid and the price changes over time), I do not like it when my urgent requests are handled by bots that do not work. They are supposed to be in the AI teaching business yet they can not make a bot work. It is ok to test things and have problems, but if you haven't fully vetted your bot, then please provide a human backup. At present there is no such backup. When an issue arises and they handle it diligently, but then then they ask me, repeatedly for a good review. More history: My original review here (written on 2026-08-24) was only two stars. It turned out this was because of a communications hiccup - the way they route queries changed - they kindly reached out pretty soon after the issue, but I was very busy and could not meet with tme. My schedule finally cleared, we met, and and my issue was resolved on 2026-09-04. so I changed my review to 4 stars. Update 2026-09-10 I'm lowering my review to 3 starts because the same communication problem happened again. They are trying to automate their processes for dealing with students. Well, the bot does not work well at all. Like I said above at 2026-09-04 I did speak with someone who was helpful and they said if the bot is unhelpful, there is something I can do to obtain human assistance. I needed human assistance (to determine what time my coaching session was, the bot nor the tab called "Schedule" could answer this question). I am likely to miss my coaching session now. This is a probably for people who are very busy. In my current program I have completed all of the technical courses, which were pretty good. With my current program there are also unlimited forms of private coaching for both technical and behavioral aspects. I have not used these yet but I am looking forward to them (The one on one's here are brief - 20 min, and there are also 1 hour sessions but other students sometimes drop in). I love the unlimited nature of these sessions. I have also not yet done any mock interviews in my current enrollment. These are 1 on 1 and much deeper than the sessions I mentioned in the previous paragraph. From the last time I took IK, I found the practice to be *extremely* helpful the first time I took IK. Last time I waited too long to take them and so did not use up all 16. This time I sure hope I start them early enough. I like the fact that they allow me to pause the program - so if work or other aspects of life get too intense partway through, rest assured that you can take a break and come back when your life calms down.


