Interval InternationalReviews of intervalworld.com

I would give them a zero if I could. They don't listen to what you ask for, call repeatedly to ask you to accept something else, charge you for multiple memberships and upgrades. I so wish I hadn't renewed my membership. Good news, it is the last time I ever will.

I cannot get out of this timeshare! Online sales are for $1. Others just want to get out of this. Agree that 0 stars is appropriate. I have flagship resorts as well. Maintenance fees are astronomical. When I try to make reservations, nothing is available. I cannot understand how they have a better business bureau high ranking!! I have been told that I have a non-desirable week and I should pay more money to upgrade. Are you kidding? They did not fulfill as promised even remotely. Why throw good money after bad?

First of all, there is never any availability. Our timeshare is a 2 BR yet their exchange options hardly ever have accommodations for 6 (this is how many are in my family). Why would I exchange my 2BR in Cabo for a studio in podunk America? And then have to actually pay Interval to make the trade?!?! Laughable. Also, the way they handled Covid trip cancellations was abysmal. I’ve paid to transfer and extend weeks now twice and have YET to travel anywhere. And their customer service…I can only assume these people hate working for and are embarrassed to work for such a shady company because they were less than helpful and friendly. Let’s discuss their website…there are no amenity search functionality, you press the back button and it takes you back to old dates you had searched. The site is setup like something from 1996. And they also designate which locations require all-inclusive but don’t list all-inclusive price so you have to call. On every single resort. On every possible week to get a quote. And the one quote I received was higher than if I just went to the resort’s website. So all-inclusive resorts are not even an option since it’s nearly impossible to “shop” those resorts on their website. God I despise everything about this company so much.

This is the biggest scam ever! The FREE trip we were promised if we attended an hour session turned out to be three hours of crap for a $700 trip. Obviously, after spending a day drinking on the beach anything sounds like an amazing idea. Fast forward to today. I should have walked out the second the sales rep began his pitch of a membership. This is entirely my fault. I should have looked up this garbage online first. He started off by saying Interval International owned companies like The Ritz Carlton and all the properties they had for vacation stays were 4 and 5 stars. RED FLAG: The office sits in a 3-star property. Duh! If I had done my research, Marriot International acquired Interval International in 2018. I tried to be polite and respectful after he kept feeding lies and numbers. Honestly, I am proud that I sat as long through it as I did. When someone promises a free trip and you’re stupid enough to check it out, you would be stupid enough to wait and see what the terms are. I repeatedly asked for the brands that they offered and all we were shown were pictures of hotels with no brand name in sight. The one 5-star property they have on their huge display out front was the Disneyland Paris property. Well, duh! It’s a Disney hotel. I could go on, but for what. WORD TO THE WISE: DO NOT GIVE THEM THE TIME OF DAY. It is nothing more than a timeshare scam where you pay $20,000 for a membership before paying $449 a week on top of an annual fee of $295 and $98 a day for some tacky ass bracelet. RUN!

We have been a member with interval international for 20 years and to this day we have not got any availability for the destinations we want to go to including anywhere in England or Scotland for January and February next year our 4 weeks from Marriott over the last two years had to be given to interval as we could not use them due to COVID, guess who owns interval international MARRIOTT they should be ashamed of themselves avoid both by all costs

I am so unimpressed with the very poor service. Between CLC world and Interval International, they are an absolute rip off and scam. CLC sold me the Interval arm of the trial, and this was the compelling reason for taking on the trial in the first place. I have spent £4k and have only managed to use two out of the 5 weeks, for numerous reasons. I transferred two weeks from my trial membership soon after we became members so we could book a long-awaited holiday in Sardinia. I tried for over a year to book these two weeks in Sardinia and I was on a waiting list ...no luck. This is not the holiday dream scheme that was sold to us by CLC World. Interval extended my membership in March 2020 and Covid struck. I paid a further £460 to extend the weeks deadline on two occasions. I have now been told that because I am no longer a member, I cannot book those weeks. I was outraged as I said it had been impossible to book the weeks, but Ilona Kavanaugh informed me that "the Covid situation was irrelevant, and I should have taken the two-week holiday before they expired. HOW?? I reminded her that they had not expired as I paid over £400 to extend them and they are still showing as valid, on the website until June 2022. She would not let me talk to her senior, Kiki Staikou as she was unavailable and said I could not talk to Kiki's senior Rebecca Wood either. She assured me they would get the email if I sent it to the generic customer relations email. I will wait and see! I am not happy at all!

If there was a zero - I would have given it!! THE rudest customer service (if you’d can call it that) I exchanged 2 weeks as a trial member of CLC world - no hope of been able to find us a holiday anywhere, I have just spoken to the most unhelpful & rudest person when querying my expiry date! AVOID THIS COMPANY AT ALL COSTS!

What I was afraid would happen finally did. One of the owners used my week. Yep! Do you want to hear the 3 hour tour? Well, let's start by saying, it has been one hell of a year and a half. I am shocked that I am not an alcoholic. Maybe we all are. So...way back in February of 2020, I purchased a week at a time share because I was suppose to attend a convention in May of 2020 in Las Vegas. LOL! Well, we all know what happened to that. I paid a $69 guest fee, a $99 upgrade, and $209 for the week. I was so excited. Well, when covid hit, and the certificate (which was in my name) was cancelled, it went back into the owner's name (the one that sold me the week). No worries, how long will this last??? A year and a half later, I just say who the hell knew??? Well, May of 2021 I was not able to use the certificate either, and had a terrible time trying to use the certificate because it was put back in the owner's name. After a long process of extensive phone calls...guess what??? YES! The mangagement extended it by three months, to August 23, 2021. Well, I couldn't get access to the certificate, and I was able to extend the certificate 6 months until February 23, 2022 for another $99 for an extension fee. Yes! It only cost me $476 in total...yippeeeeeeee, and they put it in my name (thank God). Easy...right? Not so fast. I couldn't find anything to book, so I just booked a little hole in the wall at the Westgate in Las Vegas for Oct 2021 (my birthday week). I am so excited... I don't get my 2 bedroom suite, but I just want to go somewhere, because I haven't been anywhere since November 2019. Then, I cancelled the reservation because I had surgery. That's right. It's not like I went on a flight into space. I had surgery. I figured I will wait to February to go somewhere, because I started a new job, and felt so happy to get a week off from this new job. I mean I could have not had the surgery. Is it really that important??? Hummmmmm...Soooooo, they cancelled the reservation, AND gave me my original certificate, which was the 2 bedroom suite (in the owner's name). I just received a call from the other owner, saying the woman who sold me the week in the first place has used it. So there is a $476 gift to someone I don't really know. I WILL NEVER DO THIS AGAIN. I appreciate all the patience by the staff. However, I work retail, and have a handicapped daughter, so a $476 vacation is a lot to me. At the present moment, I really want to cry. I do. But you know what? That owner who took my week (of course, now that we can travel), that is her bad...not mine. The staff at Interval World is terrific. I have to say, that the customer service is really great. However, this certificate thing is a mess. I had absolutely no access to my certificate, so what I thought might happen did. This is very disappointing. I don't get a vacation, and I don't get my money back.