Glendale W.
This company sucks
This company sucks. No customer service. They only want your money. Do not do business with them.
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Interval International (intervalworld.com) has 154 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Showing 140 reviews with 1 star · Clear filters
Glendale W.
This company sucks. No customer service. They only want your money. Do not do business with them.
Chet H.
Interval is probably one of the worst companies when it comes to timeshares. You can never get the resorts you are looking for, and if they have any availability in the area you are interested in it is usually at an resort that is inferior to what you traded. Best to keep your reservation and use something like Redweek.
Anna F.
Called customer service for information about an exchange, the rep I spoke to was beyond rude. They need better customer service training.
Eric D.
Interval is terrible. My parents own a timeshare with Marriott Bonvoy and they converted points to Interval for some unknown reason. Interval charges so many fees for anything you do. Not only that, you can't use hotel points if you have a resort timeshare and no where on the website mentions this until after you book. I actually booked a place in Melbourne and they charged over $200 in fees (including using the points), then they contacted us saying not allowed hotels. The website is also terrible - like HTML from the 90's. It actually is a legal form of scam. This website should be shut down.
MIKE- INTERVAL H.
Extremely disappointed with their service. They do no stand behind their promises and only care about how much money they can bilk out of you with fees. If you have a problem with these guys, forget it. You are on your own. I am 20+ year member with these guys and it means nothing to them. DO NOT TRUST THEM!!!
Thomas T.
II has lost my recommendation to others. They always push you to deposit your week but they really don't have inventory to exchange. I would normally stay on an exchange in sea pines Hilton Head. Been trying for over a year without success Their reps say the same statements that if a week becomes available you will be matched. I believe Marriott has change the system programing on matching their customers over those that have the basic II member ship. Will not be using II after my membership expires. Move to RCI.
Jerry M.
I wish there was a negative rating. Interval sucks! We never get what we booked. Supposed to have full size villa got put in a efficiency room. Never anything available. Treated terrible by Marriott in Orlando FL. Sheraton Vistana Resort. Agree with the person who thinks there needs to be a class action suit.
Rani M.
After you bye unite when you try to exchange it they will ask you to pay 2800 dollar for simple meal you can bye it by 100 dollar additional to mentnance .cheating company dont recommand any one to bye unite in any hotel and exchang or use gait way