Internet Hobbies is the world's oldest online hobby shop specializing in plastic models, model trains, RC cars and trucks, wooden ships, hobby paints, and more
Internet Hobbies (internethobbies.com) has 25 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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richard J.
it has been over a year since i placed an order.order 3 kits,got 2 kits still waiting for the 3rd kit.i have sent e-mail after e-mail asking about the one kit and never heard back from them.had to send a e-mail after 6 weeks after i placed my order and then they sent 2 of the kits i ordered.DO NOT ORDER ANYTHING FOR THEM...ALSO CHECK ALL THE BUSINESS THAT THEY HAVE UNDER THEM.THEN DON'T ORDER FROM THEM EITHER.......
James P.
This business is a scam. They take your money and never ship orders.
Jotaemepe
Dishonest seller. Keep away
Franco P.
I placed an order for one model that cost $155.92 on 02/2020. In there add it never said it was on back order. Same as everyone called and emailed. Same story it is shipped. Then COVID happened and they used that excuse. What every modeler that has had a bad experience with this company is to wright to: Lauren M. Oleckna, Agent PA Office of Attorney General Public Protection Division Bureau of Consumer Protection 1600 Arch st., Suite 300, Philadelphia, PA 19103 (267) 532-8256. She has been collecting evidence against this company. You may not get your money back but you can help put this company out of business and save other modelers from losing there money.
Jack
Beware there are more than one online shop they own.. 1 Internet Hobbies----44 BBB complaints. 2 Military Model Depot 3 Model Ship Depot 4 Model Airplane Depot 5 Hobby Models------21 BBB complaints. 6 Hobby Wheels 7 Model Railway Depot I ordered 4 items and they shipped only two. Tried to contact them and never got a response back. Requested my money back on the difference...nothing back. Finally sent them link to their bad reviews by other scammed customers, and they said they are forwarding it to their attorney....Ha Ha Ha...bring it on you crooks.
Squampton
Hello, Never received my order or a full refund. They are horrible to deal with and very dishonest. Ended up finally getting a refund through my Credit Card company. Don't take my word for it look them up with the BBB which I filed a complaint with against Internet Hobbies. I also have there number as they don't publish one online if you need it (646) 208-8535.
Jacek L.
I recently ordered two items from them. They shipped only one, and kept the rest of the money. They are not responding to inquiries. The company steals customer money, and should be shut down. Avoid them.
I.H. S.
I ordered 5 models from Internet Hobbies and got a confirmation email. I was told that the order would ship in a few days. 2 weeks goes by and I hear nothing, no tracking number etc so I emailed them and asked for an update. The next day I received an email (Friday) that my order would ship out the following Monday. Monday came and went, nothing happened. Then I get an email telling me that I need to pay $23 more for shipping to "complete" my order. I looked at the order and one of the 5 models had been dropped, the cost went down and the "savings" went up. The shipping was flat rate $15 and now was up to $50.00 I paid the $23 extra and the order finally shipped a few days later. I got 4 models instead of 5. The one that was dropped was maybe out of stock... but the one that didn't arrive was $53.00 and totally different. Got 4 out of 6, paid for 5 PLUS extra shipping. I ran the shipping numbers off the box label and the shipping was $34.00 but they charged me $63.00 I sent an email describing the missing model and the fact that they hooked me for the extra shipping ($30 bucks worth) and I wanted my missing model. It took FIVE (5) weeks to just get this much. Since then NO communications and that has been almost a month. Pretty simple solution, they take your money, ship what they feel like and you can lump it. IF YOU ORDER FROM THESE PEOPLE AFTER READING THESE COMPLAINTS then it is your fault. I didn't know. Lifetime of ordering NEVER had a problem with any company. SO now you have to read reviews and look up any place you send your money or don't complain when you get hooked. I wish to heck I would have searched FIRST. Go read the other complaints at other sites, even FINE SCALE MODELER magazine warns you that these people are crooks.
