Interest Pod Reviews | Read Customer Reviews of interestpod.co

Interest Pod Reviews | Read Customer Reviews of interestpod.co

Interest Pod reviews

254 approved reviews, newest moderated first

Craig P.
May 14, 2024
I placed on an order on April 30th
I placed on an order on April 30th, DS135614. I didn’t receive any text confirmation. I did call and email multiple times with no success at all, only to be charged on my card. Update: Apparently this site seems to be the way to reach customer service. Put your email in the order if you want to be able to track things is the trend I’m seeing.
Response from Interest PodMay 14, 2024
Dear Customer, We sincerely apologize for the inconvenience you experienced with your recent order DS135614. After reviewing your case, we can confirm that your order was successfully delivered on May 9, 2024. You can track your order using the following link: https://www.ups.com/track?loc=en_US&tracknum=1Z1F995RYW97453903&requester=ST/trackdetails We understand your frustration and ask for your understanding. Here are a few points to clarify the situation: It appears that your email address was not provided when placing the order. Consequently, you did not receive the order confirmation email or the tracking number from our system. Our SMS system experienced technical issues, preventing the successful delivery of SMS notifications regarding your order confirmation and tracking details. We have since resolved these issues. We sincerely apologize for any inconvenience this may have caused and appreciate your patience. We hope your purchase brings joy this Mother's Day. Thank you for your understanding and support. Best regards, InterestPod Service
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Todd
May 12, 2024
Ordered mothers day gift was supposed…
Ordered mothers day gift was supposed to be here by mothers day ans it wasn't even shipped yet. I won't shop here anymore They lie about shipping times
Response from Interest PodMay 14, 2024
Dear Customer, We are very sorry for the negative experience you had. Please contact our customer service department so we can assist you further. You can reach us at [email protected]. Thank you for your understanding. Best regards, InterestPod Service
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Consumer
May 11, 2024
Worst Customer Service
By far the worst experience I ever had when it comes to ordering something online . Their response time to your email is beyond unprofessional. Days later on just an update on an order that was placed almost 2 weeks ago . At this point either ship my order or give me my refund . Either way I’ll never order from this website again & I highly recommend others don’t either . People need to learn the importance of customer service when trying to run a successful business.
Response from Interest PodMay 14, 2024
Dear Customer, We are very sorry for the negative experience you had. During the peak Mother's Day season, 97% of our customers receive their orders on time. However, despite our factory's increased efforts, 3% of orders, unfortunately, do not make it in time. We apologize for this delay and any inconvenience it has caused. Please contact our customer service department at [email protected]. We will assist you with a partial or full refund for your order. Once again, we sincerely apologize for your experience. Best regards, InterestPod Support
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Sherif E.
May 11, 2024
True definition of a SCAM!
Same thing is happening to me. I purchased on May 7, haven’t received any emails, texts or anything. Attempted to call several times but no answer. Did as you say and emailed your support team and still no response. Paid $90 extra for 2-day turnaround and this is the service?!?! I’ve never had such a bad experience with any company!
Response from Interest PodMay 14, 2024
Dear Customer, We are very sorry for the negative experience you had. During the peak Mother's Day season, 97% of our customers receive their orders on time. However, despite our factory's increased efforts, 3% of orders, unfortunately, do not make it in time. We apologize for this delay and any inconvenience it has caused. Please contact our customer service department at [email protected]. We will assist you with a partial or full refund for your order. Once again, we sincerely apologize for your experience. Best regards, InterestPod Support
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Eric T.
May 11, 2024
Avoid them at all cost!
I will never use this company again. Items were ordered Apr 26th with the understanding that orders ship in six days.As of May 10th, there has been zero movement. When I contacted the company, they said it was too late to cancel the order or get a refund. Absolute garbage! I am expecting that the product will be trash as well!
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Laura
May 11, 2024
My husband placed an order on May 3…
My husband placed an order on May 3 under Frank Espinoza in Tampa Florida and got no confirmation or tracking and we were charged $71.98 on May 6th... is this a scam because I'm starting to think it is !!! I'm beyond upset!
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Basil R.
May 10, 2024
I placed an order on April 28th
I placed an order on April 28th. The order # was DS134206 it’s been 10 business days and I haven’t received any update besides my order was placed. No one answered the phone number provided either after calling repeatedly. Don’t waste your money or time with this company.
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Kelsea W.
May 9, 2024
My name is Kelsea Webb and I placed an…
My name is Kelsea Webb and I placed an order for the mothers day canvas with the puzzle pieces undee the name amy gazaille! I know I placed my email when ordering but I didn't actually make an account!!! They charged my account but no confirmation help please!!!
Response from Interest PodMay 10, 2024
Please send your request to our support email [email protected]. Thank you!!
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