FinReviews of intercom.io

Solid product that delivers on its' claims and so much more! With a discount for startups, Intercom does a great job at providing value to serious companies in a scalable fashion 🙏

- Easy to use with great User Interface - Amazing on-the-go notification alerts - Simple Help docs to get you where you need to be asap - Prompt Customer Service whenever you need a personal query resolved - Pocket friendly prices even for organizations - Wide array of perks when it comes to customer service I honestly am yet to find any other app this brilliant! Y'all are just the best 👌🏾😊👏🏾 Keep up the great work!

Our startup has been using Intercom for the past 2 years and it's been a very helpful product. We integrate it with Slack to get live notifications about signups. We haven't tested the most recent features yet but we're excited about the new "product tours" feature.

It’s the greatest service out there for engaging with your customers, managing your campaigns and more. But what we like most about Intercom is their best practices for various areas of your business such as how to greet your customers, when to and not to send such emails, their examples etc and their customer support. Talking with Intercom’s customer support representatives is the number 1 reason our business grown today. Because just by talking with their team, we’ve learnt a lot about how to talk with our customers too. If you’re starting a business and don’t know how to talk with your customers, just have a chat with Intercom’s customer support and you’ll learn a lot just by talking to them. 😄 And they’re also the proof of how important it is to use Emojis in your conversations. Use them a lot when talking to your customers and you’ll see the difference!

I love the tool. But it’s very complicated to know where to start and how to know which features to use. Difficult to unpack and have to seek help bot. Would be grateful for opp to talk with someone who can onboard us and advise what is best options for our industry and business model. Kate

Intercom makes us able to manage our SaaS business (restdb.io) with a minimum of resources. It connects us much closer to our customers and provides valuable customer intelligence. Couldn't manage without it!

I have used Intercom on my site since it's exception and it is by far one of the most important tools in terms of allowing the site to grow and allow me to keep offering excellent customer service. The A/B testing and the flexibility in message delivery is especially helpful.

Great tool to level up current business processes. It will make customer service and product management much more efficient.