Cam L.
Great way to monitor and engage users
I've been using Intercom daily for more than 7 years and it has been an integral part of my business and helps me keep engaged with my users. Before I started with Intercom I had no insight into how my customers were using my Saas, I was flying blind. I can now easily contact my users in many ways and keep track of how often they login, which features they use and how the interact with the system
Response from FinJan 13, 2022
Hi Cam - thanks for taking the time to leave Intercom a review. It's great to hear from a daily user for so long! We thank you for your continued loyalty. I hope we can always continue to deliver you value and insights about your customers. Thanks, Eabha (Customer Engagement)