Interactive AdvisorsReviews of interactiveadvisors.com

Great company with great people . They are always willing to assist . They are very professional:))

I am really begining to wonder what has happened to this company . I have been a customer for a number of years and things worked out fine until recent times and now customer service has gone down the pan . Example - on Jan 14 this year I bought a holding in a large silver EFT (not a small unknown stock .) . Two weeks ago I decided to sell part of it . I tried to put in a sell order. The system would not accept it . The latest message reads ... This product is currently unavailable to clients classified as retail clients . I understand that I cannot buy them but do not understand the ban on selling them After all IBKR sold them to me in the first place In other words I would seem to be stuck with these shares and can not sell them. Even though they were sold to me only 6 weeks ago . Out of my portfolio of 8 holdings 2 are blocked from selling . I can't be the only one thus effected . I have been trying to contact IBKR many times by phone . Hours spent hanging on the phone to no avail , which is very irritating and somewhat worrying. Meanwhile I have lost all confidence in this organisation . Surely the most important aspect of their business is customer service ? What is the problem ? Now what to do ? Any ideas ?

As others have said...they are awful. I posted about them before and will post again. I only use IB for stocks I can't get elsewhere and only have positions open in 1 stock. I wanted to open another one today, so I deposited money, converted it to dollars and when the market opened I was ready to buy a new stock that I can't find anywhere else.. Went through all the process and right after clicking buy IB told me the stock can only be sold not bought. What the hell? I can't wait to transfer out but I suspect that will be impossible going off other reviews. UPDATE: In reply to their response....Sorry you're 15 months late to the game, I've moved on already. You didn't reach out to solve my issue so don't lie. You reached out to prove the review wasn't a bot and there's no way I'm giving my phone number just to do that.

For me this is nothing more than a scam. The wife and I tried to open an account with IBKR. They ask you to deposit funds so that your application is considered first. Well, that should have been a red flag, but we were stupid enough to go ahead. Now, our application was rejected because they wanted to have copies of some personal details we are not willing to share, which is absolutely fine. But it is now impossible to withdraw our funds. We tried to contact them by email and tickets multiple times, no one dares answering. They will contact you within minutes to open an account, but nothing in weeks once they have your money. Beware and avoid like the plague.

Terrible broker, I have $27000 in my account, it's NOT allowing me to purchase stocks, available funds in my account and I cant buy. Do yourself a favour, search for something better. Customer service = non-existent Search for reviews online, you will know what I'm saying.

Cant buy a stock because THEY evaluate it to be too high? Do not join the trading platform, corrupted.