Malc F.
Intellibell Smart Doorbell
This product is very very poor. Poor quality & very very poor customer service . I am frustrated trying to cancel my subscription & return the product.
Intellibell is listed under Home Improvements.
Intellibell (intellibell.shop) has 32 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Showing 31 reviews with 1 star · Clear filters
Malc F.
This product is very very poor. Poor quality & very very poor customer service . I am frustrated trying to cancel my subscription & return the product.
Robert C.
I would leave no stars iof I could. This does not work and cannot hold a connection with the wi-fi. After telling us it made the connection we would get a red prompt saying you have to start over. This hapened 4 times in a row and we finally gave up. Worst roduct on the market.
Honest J.
I have made the BiG mistake buying THREE :-( ! Does anyone know how to return them? Not just is the quality of the plasticy cameras POOR (I have had plastic tins of Xmas biscuits of a better quality) the app and connect-ability is absolutely useless as well! Alarm bells started ringing as soon as I tried to read their terms and conditions (in poor english). Access to geo location data and photos, camera, microphone (excuse of course "they need it" so the device can communicate with the user, information on your device, model, model number(?) AND SiM details, IME! Alarm bells started ringing as soon as I tried to read their terms and conditions (in poor english). Access to geo location data and photos, camera, microphone (excuse of course "they need it" so the device can communicate with the user, information on your device, model, model number (?) AND SiM details, IMEI number, wifi details, password and so on... I have tried to use a dummy phone (real phone with throw away SiM)... I tried to reset the IntelliBell with the almost hidden reset button on the back as well as the the bell push button at the front to no avail. The irritating tiny voice out of the IntelliBell tells me it is connecting to the bluetooth and wifi installs up to about 80% before displaying an error message telling me that "BiNDiNG" (???) has failed. Binding? We have had serious issues with communication coming from the China office of a multinational to about 80% before displaying an error message telling me that "BiNDiNG" (???) has failed. Binding? I have had serious issues with communication coming from the China office of a multinational software company before. The Chinese speakers (PLURAL) english was at best ambiguous. When translating from chinese to english the words used had been close but not right causing confusion and problems of understanding the actual issue. So, what do they mean by "BiNDiNG has failed"? The quality of everything to do with the IntelliBell is so poor (Hardware, software and communication with the company), that it is not worth the hassle. STAY AWAY FROM THIS POOR QUALITY video doorbell! AND TO TOP IT ALL THEIR APP IS BOMBARDING ME WITH ADVERTISING FOR ALL SORTS FROM INTERNET SERVICES TO QR-APPS = VERY UNTRUSTWORTHY COMPANY -> STAY AWAY!!!
Sally O.
Not even worth 1 star...complete waste of money. Never worked properly but completely stopped working after 5 months guarantee is for 30 days only. So no refund, no exchange.. despicable company ... Steer clear.
Stephen M.
Do Not purchase this door chime camera, very poor camera resolution, very short battery life(2 days) and audio is barely audible. This company hides behind their 30 day refund policy, and from what I believe time starts at time of sale, it took 18 days for delivery. I do not recommend this item or the company that sells them, the product is not fit for purpose and not as described in the promotional literature.
Roger James S.
Absolute rubbish worked for a week then stopped working not sure if it’s worth trying to get a refund I think it’s a pure scam
Roger F.
Worst doorbell camera ever, pure junk, dont waste a penny on these 👎
Simon and Frances H.
Horrendous, useless product, unhelpful support,. Product did not last a week. Flimsy, poorly made and a total waste of money. Do not go near this company