Integrity FirstReviews of integrity-first.co

Oh no, all of that is in a public review, but none of that was an email. And it doesn’t seem to be anything you’re trying to reach out to help us with. Ben has asked for your help. — Then send us a refund, Sam. It’s not hard to do. People are allowed to be frustrated and it doesn’t mean it’s berating your employees. It’s not belittling someone to say you’ve offered a way to give us funding or there’s a loan you can provide and guarantee it in 30 days and then later on saying it would be more like 6 to 9 months—That’s not beating employees, that saying you guys could give consulting for a product that would very likely be under 6-9 months, and then after we paid for the service that that would not be a possibility, that’s just frustration. That’s not on your employees character, that’s just misleading of a product. That is scamming someone. If that’s not a service you can provide, give us a refund. And please provide it. If you can’t give us a refund, then that’s being dishonest. It’s not berating you. It’s simply stating a fact. It’s not personal, it’s just the fact that you are not offering a refund. Consulting means telling someone alone they qualify for, and if you told us we would qualify for it by looking at our credit and seeing our credit scores and all that was on our credit cards and saying, by looking at our Social Security numbers, and all our credit, that was something you could provide, and then after we paid, telling us it wasn’t possible, then we want to refund. If you can’t give it to us, then you were being misleading. You guys saw all our credit and everything told us we would qualify for a loan immediately. And then after we paid, it would be 6 to 9 months. We would like a refund. Please provide it. UPDATE: Sam, we did not ask you to stop contacting us. Ben asked you to set up a phone call, and you never answered. We asked for a refund. I think you didn’t like when we got frustrated and used it as an excuse to not have to deal with us. If you won’t give us a refund, then please provide us services we pay for. Or give us a refund. No where did we say we don’t want our money back. I really think you don’t want people to know that you offer credit consulting, and then if most people don’t qualify in 6-9 months, you find reasons for them to be the problem if they get frustrated. Dude, it’s basic, if, in a phone call, someone said, based on your credit, we really can’t do anything for a year, you wouldn’t get anyone’s money. So I think you worry a lot more about reviews than helping people. If not, may we please have a refund? Or consulting? Or just is that dependent on us having a nice tone? —- Complete scammers. We had a call that was for onboarding, and we paid the total $2500 retainer fee. And then, we had a call with a different consultant, and told that because we had a late payment on our credit, there was absolutely nothing they could do to help us in their program. When we initially spoke with Tom, they said they could get us a temporary loan to get us to the point where we could get funding to pay off these cards so that we could get a business loan to move forward. But once we paid the retainer fee, we were told there was nothing they can do for 6 to 9 months. They don’t know give any sort of temporary credit, or offer any loans whatsoever. They said because we had a late payment on our credit, It would take 6 to 9 months before we could do any sort of credit repair at all. Tom initially said they would find loans that would be a type of credit stacking where we could get business funding, but once we paid the retainer fee, they basically said we’ll talk to you in 6 to 9 months. We were under the understanding that they helped get you funding to help repair your credit so that you could structure your business so that you could pay off that credit. We own an Airbnb, my husband is a physician, and I have another business that makes 81K a year. So that’s not like we don’t have money, we just made the mistake of using credit cards to finish our Airbnb, and we could easily restack things. But apparently that’s not something they’re interested in? I’m honestly confused as to why they ghosted us. Also, I asked for a refund, and they said that we had signed a contract, they just offer consulting, so if they don’t like our advice, there was nothing they could do. So basically we paid $2500 for absolutely nothing. Total scam. Even Sam, in one of his emails said that there was a difference between what “Tom promised and what our program actually does.” I can’t imagine what the program does it all? And why they just ghosted us. We would love to have their help since we did pay them $2500 on literally anything, but they just never responded to us once they said we can’t do anything for you for the next 6 to 9 months. Why pay $2500 to help fix our credit, if you can’t do anything for almost a year once you pay them money? I have . And we at

I initially had interest in this program until I realized it was not as represented to be. My first payment of three for the on boarding process was made. Since that time, I have been ignored and denied a refund … $900 to pay for no services rendered it’s not easy to overlook. I recommend staying away from these people as the “integrity” is more illusion than fact.

My experience with Integrity First was extremely disappointing. The biggest issue was the amount of time that passed with little to no meaningful progress. In the time I spent waiting on them, I genuinely feel I could have worked on repairing and improving my credit on my own. Instead, I paid thousands of dollars and was left with very little to show for it. Communication was one of the worst parts of the experience. After taking my money, there was little follow-up, little transparency, and barely any real guidance. I felt like once the payment was made, I was no longer a priority. For a company that presents itself as a financial consultancy, the lack of communication and client care was shocking. What made it worse was the tone and treatment. At times, I felt judged for my financial situation rather than supported through it — which is the exact opposite of what you would expect when hiring a company in this space. If someone is coming to you for help, they need professionalism, empathy, and a clear process. Not silence and condescension. Perhaps the most alarming part of my experience was what I was advised to do to "speed up" the process. I was instructed to file a police report claiming identity theft on accounts that were legitimately mine — accounts I had personally opened and was responsible for. This is not a gray area. Filing a false police report is illegal. Using a fraudulent identity theft claim to dispute valid negative accounts is illegal. I was not told this was risky or questionable. It was presented as standard practice. This is what is known in the industry as black hat credit repair — and it is exactly what regulators warn consumers about. The Credit Repair Organizations Act exists specifically to protect people from companies that use deceptive and illegal methods. I came to this company for legitimate help rebuilding my credit. What I was offered instead was fraud — and had I followed through, I would have been the one facing legal consequences, not them. I also have serious broader concerns about the methods and overall integrity of the company. I would strongly encourage anyone considering them to do extensive due diligence, get everything in writing, and ask very direct questions about exactly what work will be done on your behalf. It is especially disappointing because the company seemed far more reliable before leadership changed. Since then, it appears to have become far less organized, far less communicative, and far less trustworthy. Overall, I regret using Integrity First. Paying $2,000 to $4,000 for poor communication, little visible progress, a frustrating experience, and being pushed toward illegal activity was absolutely not worth it. I cannot in good conscience let others walk into this without a warning.