Compare Car, Home, Flood, Business Insurance quotes from multiple insurance companies Online! Compare instant auto insurance quotes on the web or over the phone.
Insurox (insurox.com) has 203 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
insurox.com
Website
insurox.com
Category
Insurance
Location
Garfield, New Jersey
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 57% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Thank you for your feedback! We’re glad to hear the application process was easy and that you were able to get a quote quickly. We appreciate you choosing us and look forward to assisting you again.
GL
Gary L.
the site was easy to use
the site was easy to use
Response from InsuroxDec 29, 2025
Thank you for your feedback! We’re glad to hear you found our site easy to use. Making the process simple and seamless is very important to us, and we appreciate you taking the time to share your experience.
DJ
Donna J.
Beata rocks
Beata was wonderful and extremely knowledgeable and helpful. A pleasure to work with.
Response from InsuroxDec 29, 2025
Thank you so much for your kind words! We’re thrilled to hear that Beata provided such knowledgeable and helpful service. It was truly a pleasure working with you, and we appreciate you taking the time to share your experience.
DB
David B.
the process was easy
the process was easy
Response from InsuroxOct 22, 2025
Thank you for your feedback! We're thrilled to hear the process was easy for you. 😊 We aim to keep things simple and stress-free. Let us know if there's anything else we can help with!
MV
Marc V.
quick quotes
quick quotes - reasonable pricing
Response from InsuroxOct 22, 2025
Thank you so much for sharing that! We're delighted the quick quotes came through fast and the pricing felt right for you. 🙌 Making value transparent and accessible is at the heart of what we do. If you're ready to move forward or have any tweaks in mind, just say the word—we're here to make it happen!
D
Алёна К.
But I STRONGLY DO NOT RECOMMEND!
But I STRONGLY DO NOT RECOMMEND!
At first everything was fine. And they gave me a normal price for flood insurance. BUT! As soon as I was in the process of selling the house, the circus began!
There were 2.5 months left before the insurance expired. And then they raised the insurance exactly 3 TIMES! And sent the bill to my Mortgage company. Although I warned them in advance that the house was for sale!
Then I tried to cancel the insurance from the day of sale. And it turned out that it was impossible! They don't care about the law! They started demanding documents from me on company letterheads, etc.! Although my insurance should only concern me and my Mortgage company! It is NOT possible to cancel! A week has already passed, and they still have not canceled!
Take care of your money and nerves!
Response from InsuroxAug 29, 2025
Hello Alena,
We are very sorry to hear about your frustration and want to clarify some important details for future policyholders who may read this review.
Flood insurance policies—whether purchased through our agency or any other—are regulated by strict federal guidelines. No flood insurance company will allow a mid-term cancellation without official proof that the property was sold, coverage was replaced, or that the mortgage company no longer requires flood insurance.
As your mortgage company (PennyMac) is listed on the policy, their written release or documentation is required before any cancellation can be processed. This is not unique to your policy, and it is not something our agency can override.
Our team did not raise your premium “three times” or block your cancellation; we simply communicated the carrier’s requirements. Suggesting otherwise misrepresents the situation and unfairly reflects on our agency.
We understand the process can feel frustrating, especially during a home sale, and we do our best to guide our clients through the necessary steps. While we regret that this experience left you dissatisfied, please know that we are here to help you gather the correct documents so your cancellation can be finalized.
Sincerely,
The Insurox Team
NL
NUVEXX LOGISTICS L.
Excellent service
Excellent service
Response from InsuroxAug 29, 2025
Thank you so much for your kind words! 🌟 We truly appreciate your feedback and are glad to know you had an excellent experience with us. Our team is always here to help whenever you need us.
CU
customer
Easy to do business with and gave me a…
Easy to do business with and gave me a good rate on my insurance needs
Response from InsuroxAug 12, 2025
Thank you for your review! We’re happy to hear the process was easy and that we could provide you with a great rate. We appreciate your business and look forward to helping with your future insurance needs!