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Insurox (insurox.com) has 203 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Claudia S.
Your representative was good. I would prefer easier contact by phone.
Response from InsuroxSep 17, 2026
Thank you for your 4-star review, Claudia! We’re glad you had a good experience with our representative and that we were able to return your call and get your policy issued. We appreciate you choosing Insurox and look forward to helping you again!
Gsugar
I made a lot of inquiries about flood insurance and your followup and prices were the best. You made it pretty easy to file the paperwork and check that "to do" off my list.
Response from InsuroxSep 17, 2026
Thank you for your 4-star review! We’re glad our follow-up stood out and that we were able to find you a great price on your flood insurance while making the process easy. Even better that we could help you check that one off your list! 😊 We truly appreciate you choosing Insurox!
Steven F.
Would have given 5 stars, but I have yet to receive an email stating that I am now covered from this date to that date. Poor communication.
Response from InsuroxJul 25, 2025
Thank you for your feedback — we truly appreciate your business! The policy documents were emailed about an hour after your application was submitted, but it seems the email may have been missed. We’re happy to resend it anytime. We’re always working to improve communication, and your input helps. Let us know if there’s anything else we can do! —The Insurox Team
Rodney S.
Easy application process
Response from InsuroxJul 7, 2025
Thank you for your feedback! We're glad to hear the application process was easy for you. If there's anything we could’ve done to make your experience even better, we’d love to hear your thoughts!
jessica
I only got two quotes for comparison and they didn't include relevant discounts. While I was able to request a policy, the comparison tool was not that helpful.
Response from InsuroxMay 7, 2025
Thank you for your feedback! Depending on the property location and coverage requested, not all insurers provide real-time rates or coverage. We’re always working to improve the tool and are happy to assist you directly with more options!
Noble P.
Good prices
Response from InsuroxApr 17, 2025
Thank you! We’re happy to hear you found our prices competitive. We work hard to get the best value for our customers!
Bonnie
Your service was wonderful, I was a bit disappointed when I called and was asked how do I want to pay for this, when I had already paid the bill, also, to date I have not received a policy from you. Hopefully, my lender did. Thanks Bonnie Wittig
Response from InsuroxJun 4, 2025
Thank you, Bonnie! We’re so glad to hear you were happy with our service. We apologize for the confusion regarding your payment and policy delivery. That’s not the experience we aim to provide. We’ll review your file to ensure everything was properly processed and confirm that your lender received the policy. If you haven’t received it yet, we’ll make sure it’s sent to you right away. Thank you for bringing this to our attention! — The Insurox Team
Denise H.
Very easy process; good rates and helpful staff.
