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Insurox (insurox.com) has 203 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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HappyR
First, I was told insurance is complete, then denied but waiting on 2 other bids. Then they never followed up.
Response from InsuroxJan 30, 2022
The application was submitted with inaccurate information (2 claims were not reported at the time of the submission). We discovered them afterwards. We did follow up with you in few days letting you know that all companies declined. For properties like yours sometimes it's impossible to get immediate insurance company decision.
Petra Solutions L.
everything fast and easy nice stuff good price
Response from InsuroxJun 4, 2025
Thank you for the great review! We’re happy to hear everything was fast, easy, and affordable. Our team works hard to make the experience smooth—glad it showed! — The Insurox Team
Lanier C.
Web site is not very friendly.
Response from InsuroxJun 4, 2025
Thank you for your feedback. We’re sorry to hear that our website wasn’t as user-friendly as expected. We’re actively working on improvements to make the experience better for everyone. If you have any specific suggestions, we’d love to hear them! — The Insurox Team
Bonnie
Your service was wonderful, I was a bit disappointed when I called and was asked how do I want to pay for this, when I had already paid the bill, also, to date I have not received a policy from you. Hopefully, my lender did. Thanks Bonnie Wittig
Response from InsuroxJun 4, 2025
Thank you, Bonnie! We’re so glad to hear you were happy with our service. We apologize for the confusion regarding your payment and policy delivery. That’s not the experience we aim to provide. We’ll review your file to ensure everything was properly processed and confirm that your lender received the policy. If you haven’t received it yet, we’ll make sure it’s sent to you right away. Thank you for bringing this to our attention! — The Insurox Team
An H.
Great customer service, knowledgeable, fast and friendly. Most importantly the rate was better than what I hoped for!
Response from InsuroxJun 4, 2025
Thank you so much for the great feedback! We’re thrilled to hear you had a positive experience and that we could exceed your expectations on both service and pricing. We truly appreciate your business! — The Insurox Team
R & G L.
Very happy with service, got us a fair price, fast response when I have questions, and quickly handles any changes I want.
Response from InsuroxJun 4, 2025
Thank you! We’re so glad to hear you’re happy with our service. Providing quick, reliable support and fair pricing is what we strive for. We truly appreciate your continued trust in us! — The Insurox Team
B A.
Highly recommend Viviana. She was very knowledgeable, professional, and pleasant to deal with. She provided quotes for homeowner and flood insurance that were much cheaper than other agencies. Thank you Viviana!
Response from InsuroxJun 4, 2025
Thank you so much for the kind words! We’re thrilled to hear Viviana provided outstanding service and helped you find great savings on your coverage. We’ll be sure to share your appreciation with her. Thank you for choosing Insurox! — The Insurox Team
R. K.
This company is very efficient. From start to finish... perfect.
Response from InsuroxMay 4, 2021
R. Knouse, we love to hear of your great experience with Insurox! We pride ourselves in our service and giving a great experience to customers like you.
