Insured Nomads Reviews | Read Customer Reviews of insurednomads.com

Insured NomadsReviews of insurednomads.com

4.2190 reviews
Insurance
120 19th St N, Birmingham, Alabama

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Insured Nomads

About Insured Nomads

Insurance and protection for the modern company and global citizen. We provide peace of mind through providing protection for the traveler and student, and health insurance for the multinational organization/company while making an impact through our partnership with Not for Sale by providing intervention, rescue, protection and education - empowering vulnerable communities so that the exploitation of humans for trafficking is stopped.Chat with UsWhy become one of the Insured Nomads?Features & benefits you need:You get to choose the level of medial/health benefits you want, telemedicine (physician consults & mental health clinicians) included on most plans, Worksploring and Global Nomad Pass membership, and more. 24/7 Global AssistanceOur multilingual emergency response team is always available to you via the in-app button or phone to assist with lost documents, pre-trip questions about locations, and security and safety needs.Outstanding Claims ServiceYou are purchasing a service with insurance so our claims team is here to help you and work with the hospitals/clinic and others involved to get you bill paid directly or reimbursement done quickly for claims and travel inconveniences.Airport Lounge AccessAs a health plan member you get unlimited access via Priority Pass. As a travel insurance member you get access to InstaPass for registered delayed flights.Award WinningWe have been selected as a two category winner in the Bold Awards (traveltech & insurtech) and a finalist in the prestigious ITIJ Awards. Protection beyond medical is essential for us and our members. Our plans include telehealth (mental and medical via voice or video, 24/7) and access to airport lounges via InstaPass (travel policies) and Priority Pass (health plans).Global health insurance, travel insurance, travel medical insurance, personal belongings plans and more.

Insured Nomads (insurednomads.com) has 190 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: insurednomads.com
Website: insurednomads.com
Category: Insurance
Location: Birmingham, Alabama
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 85% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Insured Nomads reviews

Showing 29 reviews with 1 star · Clear filters

customer
Aug 7, 2023
I was in hospital and needed help there…
I was in hospital and needed help there and then not 5/6 hours after!
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customer
May 20, 2023
I have an emergency in dominican…
I have an emergency in dominican republic and I have to call 4 tines in order to get an authorization to get treatment
Response from Insured NomadsMay 25, 2023
We are so sorry to hear it took four calls and have escalated this to our global assistance team and claims staff so that this does not happen again. Thank you for brining it to our attention as this is how we can improve.
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Maciek
Feb 22, 2023
It's 4 months now since I sent over a…
It's 4 months now since I sent over a simple sickness claim and it still hasn't been resolved. I understand there are certain procedures, but I've been constantly ignored over and over again, having to follow up multiple times over e-mail and through the website chat. I can understand if there is a lot of claims coming through and a simple e-mail reply that it's in the works would do the trick, instead I was left hanging and felt like no one gives a damn. It's a shame seeing that they charge almost double the price of other insurers, one would think for a premium price comes premium service, not in this case though. Not recommended, unless you want to shout in frustration over repeated e-mails.
Response from Insured NomadsMay 25, 2023
Maciek, thank your letting us know. We take this seriously and have found how and why this occurred so that it can be corrected. Thank you for allowing us to serve you, but we are sorry this happened in your case. The reasons for the delay have been resolved and this was a rare occurrence. Please accept our apologies.
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customer
Dec 14, 2022
I cannot contact anyone in the US
I cannot contact anyone in the US. I cannot even login my membership in the app.
Response from Insured NomadsDec 14, 2022
We are so sorry that the connection didn't occur immediately for the INC membership activation when you purchased your policy last night. Our tech staff have resolved the issue. We are a globally distributed company, so our staff may not be in the USA as we have many nationalities represented and locations serving our members. We hope that all moves forward easily and your travels go perfectly. Thank you.
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customer
Jul 15, 2022
Your website is a mess
Your website is a mess. Among other things it was impossible to enter my exact travel dates.
Response from Insured NomadsJul 20, 2022
Thank you for sharing your input with us. We would like to get your input via email to [email protected] so our team can improve the sections you referenced.
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