Insured Nomads Reviews | Read Customer Reviews of insurednomads.com

Insured NomadsReviews of insurednomads.com

4.2190 reviews
Insurance
120 19th St N, Birmingham, Alabama

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Insured Nomads

About Insured Nomads

Insurance and protection for the modern company and global citizen. We provide peace of mind through providing protection for the traveler and student, and health insurance for the multinational organization/company while making an impact through our partnership with Not for Sale by providing intervention, rescue, protection and education - empowering vulnerable communities so that the exploitation of humans for trafficking is stopped.Chat with UsWhy become one of the Insured Nomads?Features & benefits you need:You get to choose the level of medial/health benefits you want, telemedicine (physician consults & mental health clinicians) included on most plans, Worksploring and Global Nomad Pass membership, and more. 24/7 Global AssistanceOur multilingual emergency response team is always available to you via the in-app button or phone to assist with lost documents, pre-trip questions about locations, and security and safety needs.Outstanding Claims ServiceYou are purchasing a service with insurance so our claims team is here to help you and work with the hospitals/clinic and others involved to get you bill paid directly or reimbursement done quickly for claims and travel inconveniences.Airport Lounge AccessAs a health plan member you get unlimited access via Priority Pass. As a travel insurance member you get access to InstaPass for registered delayed flights.Award WinningWe have been selected as a two category winner in the Bold Awards (traveltech & insurtech) and a finalist in the prestigious ITIJ Awards. Protection beyond medical is essential for us and our members. Our plans include telehealth (mental and medical via voice or video, 24/7) and access to airport lounges via InstaPass (travel policies) and Priority Pass (health plans).Global health insurance, travel insurance, travel medical insurance, personal belongings plans and more.

Insured Nomads (insurednomads.com) has 190 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: insurednomads.com
Website: insurednomads.com
Category: Insurance
Location: Birmingham, Alabama
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 85% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Insured Nomads reviews

Showing 29 reviews with 1 star · Clear filters

customer
Jul 20, 2024
ANY support
ANY support, trying contact many times and nothing but
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Aslani D.
Jul 3, 2024
All the time
All the time
Response from Insured NomadsJul 18, 2024
Not a verified customer nor a review of product/service with the review title & message: 'all the time'
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Laura H.
Apr 22, 2024
Never received declaration of coverage
Never received declaration of coverage, customer service did not respond to multiple inquiries.
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customer
Apr 17, 2024
Purchase experience is lacking
Purchase experience is lacking You have a great header with different colors but nothing that shows me what fields are missing. You have fields with muted colors and bold colors visually it doesn’t follow guidelines to ensure a good user experience. I had to guess what I missed because you made fields almost dissapear. There are standards for how to create a effective form for a reason and you experience is very lacking.
Response from Insured NomadsApr 17, 2024
Color changes and the field prompts are being rebuilt, thank you for your feedback. Our goal is a smooth experience and we value the input you have provided. Our purchase path will change as a result in the very near future. The 1 star review hurts and we take this seriously. Thank you for allowing us to provide coverage for you.
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customer
Apr 10, 2024
terrible customer support
Called to get information (I've never used travel insurance and had a lot of questions) and left a message. I received a response via text a week later saying they had an emergency and were unable to help me. Exact response was "I would suggest you look online for travel insurance. Try a company like Travel Guard."
Response from Insured NomadsApr 10, 2024
Thank you for bringing this to our attention. We will definitely look into this as it is not our way of serving. We are so sorry to hear of your experience. Please forward the response you received to [email protected] so we can prevent this from happening again. May your travels be safe and enjoyable.
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Nicole
Feb 14, 2024
Stop pestering customers about surveys
Stop pestering customers about surveys
Response from Insured NomadsFeb 15, 2024
Thank you Nicole for the feedback. We use the automatic default requests for your input and review through TrustPilot. We will evaluate this and see if TrustPilot suggests that these default settings be changed. We are honored to serve you with your coverage and hope your travels are safe, peaceful and productive.
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Priscilla A.
Dec 29, 2023
Bad all around
No emails. Cannot create an account. Now I need to file a claim for baggage delay and I can’t access anything. Won’t be purchasing travel insurance here
Response from Insured NomadsJan 15, 2024
We are sorry that you could not create an account. Please email us at [email protected] We have not located a claim, call, voicemail or chat message from you. Our outreach to you has not gotten a response either. The claims team has not gotten a claim regarding the baggage delay. We hope to hear from you to assist and that the rest of your travels are much easier.
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customer
Oct 29, 2023
I’ve been trying to change my dates for…
I’ve been trying to change my dates for a week. I’ve emailed and called with no response.
Response from Insured NomadsNov 12, 2023
We are so sorry this delayed. It's our understanding all is corrected well before your travel dates now. Please do remember to download our app, utilize the lounge access benefit and have a wonderful trip. Thank you for allowing us to serve you.
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