Insured Nomads Reviews | Read Customer Reviews of insurednomads.com

Insured NomadsReviews of insurednomads.com

4.2190 reviews
Insurance
120 19th St N, Birmingham, Alabama

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Insured Nomads

About Insured Nomads

Insurance and protection for the modern company and global citizen. We provide peace of mind through providing protection for the traveler and student, and health insurance for the multinational organization/company while making an impact through our partnership with Not for Sale by providing intervention, rescue, protection and education - empowering vulnerable communities so that the exploitation of humans for trafficking is stopped.Chat with UsWhy become one of the Insured Nomads?Features & benefits you need:You get to choose the level of medial/health benefits you want, telemedicine (physician consults & mental health clinicians) included on most plans, Worksploring and Global Nomad Pass membership, and more. 24/7 Global AssistanceOur multilingual emergency response team is always available to you via the in-app button or phone to assist with lost documents, pre-trip questions about locations, and security and safety needs.Outstanding Claims ServiceYou are purchasing a service with insurance so our claims team is here to help you and work with the hospitals/clinic and others involved to get you bill paid directly or reimbursement done quickly for claims and travel inconveniences.Airport Lounge AccessAs a health plan member you get unlimited access via Priority Pass. As a travel insurance member you get access to InstaPass for registered delayed flights.Award WinningWe have been selected as a two category winner in the Bold Awards (traveltech & insurtech) and a finalist in the prestigious ITIJ Awards. Protection beyond medical is essential for us and our members. Our plans include telehealth (mental and medical via voice or video, 24/7) and access to airport lounges via InstaPass (travel policies) and Priority Pass (health plans).Global health insurance, travel insurance, travel medical insurance, personal belongings plans and more.

Insured Nomads (insurednomads.com) has 190 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: insurednomads.com
Website: insurednomads.com
Category: Insurance
Location: Birmingham, Alabama
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 85% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Insured Nomads reviews

Showing 29 reviews with 1 star · Clear filters

RACIEL/MUGUERCIACHIRINO
Sep 9, 2025
pena de servicio, rembolso lento
son realmente una pena, mas de un mes y aun no recibo mi rembolso, no recomendado en absoluto, busquen otro seguro.
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Kelin
Aug 23, 2025
I made a baggage claim regarding…
I made a baggage claim regarding luggage being missing during my travel and received no response
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Noel W.
Aug 23, 2025
Your Healix app says my policy number…
Your Healix app says my policy number does not exist, so i cannot register my account
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customer
Aug 4, 2025
Terrible experience
Terrible experience
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William J.
Jun 17, 2025
Non existent customer service
Non existent customer service when I bought a policy. Had to dispute the credit card charge because I never actually received the policy and had to use another company.
Response from Insured NomadsJun 17, 2025
We are so sorry to hear this happened. The welcome email was sent to you immediately but to a different address than the one you contacted our support team on. We re-issued it to you and have offered to cancel and refund. May your travels be wonderful.
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customer
Oct 28, 2024
I have called support 4x and emailed…
I have called support 4x and emailed and no responses. No humans or tech options. Awful.
Response from Insured NomadsNov 11, 2024
We are so very sorry to hear this has happened. It is very unusual and not to our standards. We have chat on our site for assistance and receive few calls other than our global emergency assistance (24/7). The only emails on register were of the successful re-sending of a purchase receipt. We hope to redeem this with you and appreciate you letting us know. Remember to use your InstaPass benefits all year.
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Adam I.
Aug 29, 2024
The most terrible insurance company I…
The most terrible insurance company I have ever. Before you sign up for them they are quite friendly and respond fast. I introduce them my medical examination Thailand and Norwegian where I was healthy and fit. I get microbes infection in my stomach during my vacation . I spend around 1.5 months for treatment and on the end I was not able to get any reimbursement from Nomads. I didn’t even understand what kind of exchange rate they used to . They almost didn’t reply on my messages with long waiting periods. So I spend money for 2 months insurance for nothing and also spend my time for a lot of paper work to present to nomads. Avoid this company as you spend additional money without getting any finance back for your treatment . It so sad as a Ukrainian citizen which never take any refugee status and apply for insurance being healthy once get sick company refuse for any payment. Don’t recommend at all.
Response from Insured NomadsSep 3, 2024
We are so sorry to hear of your frustration, and of being ill during your travels. Your policy had a $500 deductible but the medical bills on the claim submitted was less than the deductible as explained by our claim team. We hope you have recovered from the illness. Keep in mind we do have $0 deductible options so that you do get reimbursed in full for covered illnesses.
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customer
Aug 27, 2024
I purchased a zero deductible
I purchased a zero deductible. Once I received my declaration page, it showed a deductible. I reached out to the company to fix it. They said they confirmed I selected a deductible and only offered to cancel the policy and for me to reissue. This is incorrect, I paid extra to have no deductible and horrible customer service to only offer cancelling the policy to rectify the situation.
Response from Insured NomadsAug 27, 2024
We are so sorry to hear this happened. We apologize for this and will correct it to your desired deductible. Watch for corrected documents in your inbox soon. Thank you for allowing us to provide protection for your travels.
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