Michael P.
I was referred to Chris at Insurance…
I was referred to Chris at Insurance Pros by friends of mine that use him. I am a retired insurance agent and if these individuals used him, I felt comfortable. I scheduled a meeting and was told to come 15 minutes early and we may have more than the hour appointment that was scheduled. We didn't actually get in for the meeting until a couple of minutes after the scheduled time. The presentation was great and we narrowed it down and ended the meeting because he had another appointment. They didn't follow up with me and when I contacted the person I was supposed to, she was out of the office and nobody reviewed her emails. I researched the policy that we had talked about and we were ready to go with. I found that the information he gave us was incorrect and the policy would not have covered what we discussed, it was VERY clear what we were looking for. I will say that Chris and his staff were courteous and friendly, but if you give someone misinformation on something this important, you not doing what people expect from you. He did apologize, but I think this needed to be shared, if i went with the plan he suggested, we wold not have had the coverage we needed and wanted.