STEPHANIE I.
BEWARE
BEWARE - My credit card was hacked after subscribing for a free trial. Now I have to update all my regular charges with my new cc. What a fraud!!!
Response from Insider MonkeyMay 4, 2026
Hello Stephanie, I am so sorry to hear about the stress and hassle you’re going through. Credit card fraud is an absolute nightmare—there’s really no other way to put it—and having to reset all your recurring payments is a massive time-sink. I want to offer some peace of mind regarding our security. We use Stripe for all our payment processing, which is the industry gold standard. Because of how their system works, we never actually see, handle, or store your credit card number on our servers. Since we don't have access to that data, it is essentially impossible for a breach to have occurred through our platform. Unfortunately, credit card fraud often stems from unrelated data breaches or skimming and simply happens to coincide with a recent transaction. We value our community’s trust above all else and would never jeopardize it. If you’d like us to double-check anything on our end or have further questions, please reach out to us at [email protected] so we can help you directly.