inscentswaterfall.comReviews of inscentswaterfall.com

I ordered product and got multiples orders that went through and canceled the extras IMMEDIATELY, however they still shipped them. When I refused and sent back “return to sender” the company is now refusing to refund! They are very difficult to work with and I have reported to BBB and sharing this review on social media!

Awful service. I purchased a waterfall with 100 free cones for £17.95. Using PayPal. Transaction went through. They then asked was I interested in 200 cones. I clicked on link looking for a price which I couldn't find so went no further. On checking my PayPal they had took a payment fir the £17.95 and a further payment of £47.99. I contact them to cancel the 200 cones. The continued to offer me £× amount off each time they were told no. They then ignored my request for a refund until the next day. They then said to late to cancel I would have to return item when it arrived. They have refused to pay fir the returns which would cost me £30 to send to Canada. Leaving me £30 out of pocket. Rip off

I wish I could put 0 stars as this is what they are worth, taking money without permission and then dragging heads when actioning refunds, luckily I paid through paypal

This company is COMPLETE fraud. They send the same email responses over and over and refuse to issue a refund on a fraudulent charge to my credit card. They charged over $80 to my card that I did not authorize and are refusing to refund it.

I just received my inscentswaterfall. I wish I read the review before buying. It is true. It is a big waste of money. All the incent smell like burning wood and have no fragrance at all. I cannot tell the difference between "orange" fragrance and "lavender." I am not happy at all!!

What a joke! I read Some of reviews from their website! Really?!?! It’s b.s. I spent $80. I didn’t order as many bags of scents as they charged me for and sent. Light and forget? NOT! And all the things it says will help like pain and memory. HA!! It burns for 10 minutes, takes 2 minutes for waterfall to start and, if there’s the slightest amount of activity around, ZERO waterfall. This was a treat for myself. DO NOT ORDER!

SCAM COMPANY - please avoid!!! They take 10 times as much as they say!!! Now having to try and get my money back through PayPal also set up subscriptions without authorisation!!! SCAM SCAM SCAM

Waste of money has only one scent and it don’t even know what it is!!!