Ron M.
Tried to contact them twice by phone to…
Tried to contact them twice by phone to report a defective cyan toner cartridge. It was leaving speckles of blue when printing, even in grey scale. Again, two phone calls and no return calls.
InkTonerStore offers quality printer ink cartridges, toner cartridges and supplies at discounted prices. Find your desired ink cartridge quickly and easily.
Ink Toner Store (inktonerstore.com) has 16 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Showing 9 reviews with 1 star · Clear filters
Ron M.
Tried to contact them twice by phone to report a defective cyan toner cartridge. It was leaving speckles of blue when printing, even in grey scale. Again, two phone calls and no return calls.
Maya S.
If I could give triple negative ---0, I would. What a horrible experience. I purchased a pack of 4 toners for my printer, which was working before the first cartridge was installed. My printer stopped working, giving me a 984 fatal message. Inc Toner Store states on their website 100% compatibility and guarantees with cartridges and toners. I have tried numerous times in the past month, sending them emails, calling, and leaving chat messages on their website. No one had yet replied to any of my messages. I would never recommend anyone buy anything from this site, and I will keep leaving negative reviews for every attempt to contact them until someone replies and solves the issue that affected my business, as I use it to print labels and packaging.
Heather S.
Purchased a pack of ink cartridges for my printer which was working perfectly fine. When I installed toner ink cartridges my printer could not detect them and so was not working. Called the company to try and sort out and spoke to Chloe (rudest person ever) who continuely interrupted me and basically told me she was the expert even though at no time did she appear to grasp my problem at all and then became threatening and kept reminding me I was being recorded. Had obviously had to use that before. Appeared to me that she wasn’t interested in helping but instead was doing all she could to make me give up. Do not use the company unless you want an inferior product and even more inferior service.
Joseph F.
They sent me a defective toner cartridge that skips letters and prints stains. When I tried to contact customer service, the chatbot was useless. I finally managed to get it to attempt to connect me with an agent. I would have had to wait 45 minutes on the phone. It appears this company scrimps on hiring for customer service. F+ grade for service.
raiye R.
I ordered a toner drum for my printer because there was an error and I thought it needed to be replaced but it didn't work so I tried to return it, still unused and brand new but they refused to refund me. however, they did try to SELL ME MORE by offering me a toner cartridge instead of a refund. Why would I want to do that??
Philip H.
My review was removed by Truspilot without contacting me. It looks like companies can pay to get a good reputation!!!!!!
Jeff H.
Ordered some scott continuous air refills: ordered the day befor thankgiving, so I figured they'd at least be shipped by some time monday, 11/27. when still hadn't been shipped by the 4th of December, I emailed them inquiring as to the status of my unshipped order...total silence...it is now the 8th of December & my order has STILL NOT shipped...I'd think long and hard about ordering from this company
Paola L.
Pessimi, dicono 24/48 ore per la consegna. Ho ordinato in data 21/7 ed oggi 29/7 sono dovuta andare a ritirare il pacco dal corriere. Era urgente! Ho anche chiamato 3 volte! Servizio pessimo e anche presa in giro. Mi hanno detto che era stato spedito il lunedì 25 ma non era vero. GLS etichetta sul pacco di giovedì 28/7.