Ink Toner StoreReviews of inktonerstore.com

Tried to contact them twice by phone to report a defective cyan toner cartridge. It was leaving speckles of blue when printing, even in grey scale. Again, two phone calls and no return calls.

We have made several purchases from Ink Toner Store in the last several years. The customer service has been excellent and the ink cartridges have worked great.

If I could give triple negative ---0, I would. What a horrible experience. I purchased a pack of 4 toners for my printer, which was working before the first cartridge was installed. My printer stopped working, giving me a 984 fatal message. Inc Toner Store states on their website 100% compatibility and guarantees with cartridges and toners. I have tried numerous times in the past month, sending them emails, calling, and leaving chat messages on their website. No one had yet replied to any of my messages. I would never recommend anyone buy anything from this site, and I will keep leaving negative reviews for every attempt to contact them until someone replies and solves the issue that affected my business, as I use it to print labels and packaging.

Purchased a pack of ink cartridges for my printer which was working perfectly fine. When I installed toner ink cartridges my printer could not detect them and so was not working. Called the company to try and sort out and spoke to Chloe (rudest person ever) who continuely interrupted me and basically told me she was the expert even though at no time did she appear to grasp my problem at all and then became threatening and kept reminding me I was being recorded. Had obviously had to use that before. Appeared to me that she wasn’t interested in helping but instead was doing all she could to make me give up. Do not use the company unless you want an inferior product and even more inferior service.

They sent me a defective toner cartridge that skips letters and prints stains. When I tried to contact customer service, the chatbot was useless. I finally managed to get it to attempt to connect me with an agent. I would have had to wait 45 minutes on the phone. It appears this company scrimps on hiring for customer service. F+ grade for service.

I ordered a toner drum for my printer because there was an error and I thought it needed to be replaced but it didn't work so I tried to return it, still unused and brand new but they refused to refund me. however, they did try to SELL ME MORE by offering me a toner cartridge instead of a refund. Why would I want to do that??

My review was removed by Truspilot without contacting me. It looks like companies can pay to get a good reputation!!!!!!

Looking forward to getting my toner cartridge from inktonerstore.com after a terrible experience (with quikshiptoner.lies). I ordered last night, and just received an email/tracking number that it has shipped. Wonderful service.