Ink TechnologiesReviews of inktechnologies.com

The cartridge didn't fit my printer, and I had to pay for the return shipping. I spoke with Tracy about this issue. I recommend buying original cartridges to avoid return shipping costs, and also keep in mind that the delivery took more than two weeks.

This a bad business with poor customer service. I assumed that I was ordering a two-pack of HP toner cartiddges based on the high cost - higher than other online sellers: $112.97. As it turns out, the price twas for only ONE HP toner cartridge, which was far above other online retailers for the same item. I spent $20 in postage returni g the very overpriced item and then I was charged a $16+ "restocking fee" on top of it. So I completely wasted over $36, which would nearly have paid for an HP toner cartridge at another online retailer. The manager would not budge on the restocking fee, and his claim is that they charge what HP charges for the same tonger cartridge. So wny in the world would anyone purchse from this online seller and not directly from HP? Stay away.

I have bought this same toner in the past and it worked fine; however, this time I get random dots of toner in a line in the upper left corner one the first page of every print job. Any additional pages in the same print job are fine. I have been attempting to do an online chat with customer support for almost an hour now. It has stated that I am in "Queue position 1" for the entire time. I just wanted to get a replacement but now I am upset that their customer service is lacking and will no longer be buying any toner from this site. It is not worth saving a couple bucks if their product is defective and I have to jump through hoops to try to get a refund or replacement.

Both Epsom and hp cartridges aren't recognized by printer. Im doubtful if return process will work. Avoid this place

I have made the mistake of ordering cartridges from this shoddy company twice, not in search of cheap pricing, but in search of cartridges for my super printer that HP no longer sells. IN BOTH CASES, the INKTECH cartridges were dismal failures. The first one printed bad, splotchy colors, and the second one just plain did not work in the printer - NO COLOR AT ALL. I filed a request for refund, which was granted, but these schlocks require me to pay for return shipping of a defective product. That is the LAST TIME I will even consider these boogers.

I ordered several toners and cartridges on 3/13/25, I am writing this on 4/17/25. We have never received our items. We have tracking but USPS seems to have lost the item. I reached out to customer service and they cannot issue me a refund or a replacement until the complete a claim with USPS and USPS approves the claim. The customers being penalized for something that wasn't our fault was crazy to me. Tracking clearly shows no movement from USPS for weeks. They also gave me a number to reach if i want updates on my case. They should be calling me, not me having to constantly check on when they complete their claim with USPS.

I ordered a black cartridge that arrived broken/non functioning. I spoke to a rep. and was told that I was out what I paid for it. There would be no refund or replacement for the item and Konica Minolta should refund me. I called Konica Minolta, they were unaware of any 3rd party sales. No refund or replacement from them either. I got online to fill out a return form on your website thinking there must have been a misunderstanding. I received a response stating there would be no refund or replacement. I called back requesting a supervisor, after 2 days and no call, I called back requesting a supervisor call me. That day a supervisor did call. A supervisor did call, she stated emphatically your company would NOT being doing anything to rectify the situation and that I should have read when ordering that you only warrantee certain items, but not the one I purchased. She then recommended I reach back out to Konica Minolta because your company was no longer involved in the situation. I was told that your company has to pay for the items you sell and your company doesn't "get them for free". What a double standard! I paid and you took payment for absolutely nothing. As it stands your company has literally robbed me of the money I paid for a piece of faulty equipment. I'll put it more bluntly, your company has literally STOLEN MONEY since I paid for something I fully expected to function and didn't and have now washed your hands of this situation. I was told specifically by the supervisor " I am so sorry this happened to YOU". If the founder(s) of this company rest easy with this, I find it repugnant at the very least. If I had received a functioning cartridge and somehow you didn't receive payment for it, I am ABSOLUTELY POSITIVE your company would relentlessly take action and insist that I render payment for what you sold me. I think how your company with a clear conscience can sell something and then not follow through with quality equipment and customer satisfaction is beyond unethical, dishonorable, immoral and disgusting. I have never been so outraged and taken advantage of by a company. Buying a printer cartridge should not have been so wrongfully rendered. I will never do business with this company again. I can't help but wonder how many others have been wronged and stuck with worthless equipment by your company just to be told "sorry, but we have to pay for it too" and basically suggest we call the people who DIDN'T sell it to you. In my efforts to find some kind of closure in this matter I spoke with 3 different people from this company, so I write this feeling pretty confident that it will also fall on deaf ears blind eyes unprofessional and unconscionable business ethics. All of that being said, I do still expect Ink Technologies to right this wrong with me because at this point I would not recommend Ink Technologies to anyone ever.

They sold me a tri-color ink cartridge missing the blue ink