Fernando R.
I'm truly sorry-Lost a customer-haven´t still received
I'm truly sorry, because I'm sure the product will be as good as it looks, but in one more week, it's been almost a month since I bought it, I still haven't received it, and I've lost a customer. This isn't how things should be done. And the shipping cost was outrageous.
Response from Inko Horeca AccessoriesMar 13, 2026
Hello Fernando, Thank you for your feedback. We’re sorry to hear about the difficulties caused by the delivery timing. Your order was placed on January 27, approved on January 28, and shipped on January 29 — earlier than our stated production timeframe. According to the tracking information, the shipment was delivered on February 16. As soon as we learned about the urgency of the situation, we contacted FedEx and did everything possible to help expedite the delivery. We hope the product meets your expectations and that it will still be useful for your project with your client. Thank you for your understanding.