Jeannette R.
Excellent products, excellent service!
I ordered edible ink cartridges for my first order. I had trouble with ink blotches on the wafer paper prints, and contacted them for help. They were extremely responsive, and even offered to call me at home when we couldn't get the issue fixed. I eventually broke the printer, so the issue resolved itself. After the whole ordeal, they offered to give me a discount on any additional ink cartridges I might need for the new printer. My next purchase was their wafer paper and frosting sheets. The quality of the wafer paper is much better than what you can buy on amazon. It costs a bit more, but well worth it, as I don't have as many "goof" prints, so I waste less. I have not tried the frosting sheets yet, but I'm sure if I am disappointed they will gladly make it right.

