Angelina
edible Ink and printer
Loved the inks and computer. The color brown comes out black though.
Response from InkediblesDec 29, 2014
Hi Angelina, I am so happy that you like the ink and your edible printer. I'm sorry to hear that your brown is not coming out nicely. All of the colors from your printer are a combination of the cyan, magenta, yellow and black inks. Brown is mostly a combination of the magenta, then some yellow and very small bit of cyan and black (but the black is dominate). If the brown looks very black, it may be that the magenta is not fully coming out of the printhead. You may try cleaning your printhead with the internal cleaning system in your printer or the external cleaning method with our flush systems. You can look at this link for some cleaning tips http://support.inkedibles.com/customer/portal/articles/1053407-edible-ink-can-it-clog-what-can-i-do-to-minimize-the-risk-of-clogging-how-do-i-know-if-it-clogs-what-can-i-do-if-it-clogs- Please feel free to contact our customer service if you would like more help getting your brown to print out better. Thank you. All the best, Maria

