InkediblesReviews of inkedibles.com

While I like the edible ink from this company, I am disappointed in their terrible customer service. I paid extra for quicker shipping and noticed that when my item shipped, it would arrive in the same time frame as my previous orders, where I had not paid extra for quicker service. When I called to speak with a manager, he was rude and cut me off as I was trying to explain. I have had once such similar unpleasant issue with a previous order, but it happened over 2 years ago, I figured it wouldn't hurt to try again. If this is how Inkedibles chooses to treat their customers, I will gladly get my edible ink from other, more professional places that value their clients.

Horrible customer service. As you can see from the response they are unwilling to take the responsibility of their employees mistake. It took a week longer than expected to receive my cookies fro a special event I had ordered for. I was promised they would be there on time. I spoke to someone on the phone who assured me they would be on time. The employee made the error. Customer service as you can see is still refusing to help in anyway.

Horrible quality and even worse customer service. There was a blue hue to the entire image and they claimed that was the best they could do. Customer service was rude and dismissive. Update: I got the picture printed as an edible image elsewhere and it was perfect. The quality of the image was not the problem.

Terrible customer service.

Terrible experience and the customer service is awful. It is clear all you care about is taking peoples money and have no concern if people are happy with their purchases. I run a business and was looking for a go-to reliable place to purchase my supplies from and I can tell you for sure it will not be here.

Ink spilt ,not good. Better packaging would be good so this does not happen. I have received ink from others and it does not spill

The sheets arrived in a timely manner but they were dried and cracking. I called the company and they refused to stand behind their product and replace it. Also several of the sheets were not properly centered so they were unusable even if they had not been dried and cracking. I ended up paying for a product, including shipping, of a product that was of no use to me. I ended up frantically calling stores in my local area until I found someone that would make the printed sheets that I needed.

Estoy ubicada en Colombia. Compre una impresora E 800, la cual llego con un defecto aparente , sobre el cual nunca me dieron ninguna respuesta. Ofrecen servicio de asesoria a sus clientes , lo cual no se cumple. Compre cartuchos para mi maquina y el pedido lo hice al mismo vendedor ( asesor comercial ) al que le compre la maquina inicialmente . Al hacer el pedido cometi un error y pedi la unica referencia que habia en su pagina de internet pues entendi que esa referencia funcionaba para todas las maquinas ya que solo habia una referencia descrita en su pagina . El asesor envio los cartuchos , pero no me notifico de mi error . Nunca hizo su gestion de asesoria , el vendedor es solo un toma pedido. Nunca me notifico del error o reviso mi historial de cliente ( que debe tener en su base de datos ). Mas aun siendo un cliente internacional. Cuando les hice saber mi malestar por lo sucedido se limitaron a decir " sentimos mucho que usted piense que fue nuestro error ". Esa no es una actitud profesional . Ademas su pagina de internet tenia información erronea que generaba el error.