Sharon F.
I have never ever had customer service this good before!
I have never ever had customer service this outstanding! Robert Williams is a HUGE asset to your company. After I received my printer I was very overwhelmed because I'm an Apple person and I haven't used a regular pc in twenty years. Needless to say I was a very challenging customer! What was supposed to be an hour to an hour and a half turned into two full days. Robert was so kind and patient, never got frustrated with me and he had to teach me every aspect that had to be done. Wow!!! I was feeling very intimidated and frustrated and he got me through all of this with his kindness, professionalism and patience. This was a huge investment for me and had I not had Robert to spend all that time with me I would be lost and so overwhelmed and extremely upset with myself for making such a big purchase. As a business owner I know how important it is when someone is representing your company. I can't say enough about my experience with Robert. Please thank him again for me!

