Eric R.
Looks great, solid feel
I purchased a custom mat with the premium stitched edge. When it arrived, there was a tiny bit of fraying in the stitching- assumed to be a part of construction. After only a couple weeks of use, the thread began to unravel. I wrote to Inked about the possibility of repair… and it was replaced immediately. The new mat is very high quality.
Response from Inked GamingJun 29, 2023
Hi Eric, Thank you for your review! We're glad to hear that your custom mat with the premium stitched edge had a great look and solid feel. We apologize for the initial issue with the fraying stitching. While it's uncommon, these things can happen. We're pleased to know that our customer support team promptly addressed your concern and replaced the mat for you. Ensuring your satisfaction is important to us, and we're delighted that the new mat exceeded your expectations in terms of quality. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We're here to ensure your continued satisfaction. Thank you for choosing Inked Gaming, and we appreciate your support. We look forward to serving you again in the future. Take care, Team Inked




