injoyextracts.comReviews of injoyextracts.com

Response from injoyextracts.comSep 13, 2022

Our support team contacted you via email twice because your transaction was flag by our fraud analysis software. We've asked you to provide the required documents which is a picture id and last 4 digit of credit card used but we did not get any response. After not hearing back from you, we went ahead and cancelled the order and refunded you the money. Please contact us at [email protected] if you feel like your experience with is was not resolved. We would be happy to take care of it.

Response from injoyextracts.comJul 8, 2022

You placed your order on Friday July 1st @10:01pm, we are closed on weekends, and Monday happened to be the 4th of July, we shipped your oder on July 5th and you got your Package on the morning of July 8th- 9:31am to be precise. As far as we are concerned we did our part RIGHT, the shipping you choose says literally 2-4 days shipping, so what are we missing here when you got your package within 3 days of shipping? We do appreciate your business but we are also human and we wanted to express ourselves and let you know these is how it all went down. So if you feel like we deserve a 1 star rating then it’s totally up to you but we did do our part as best as we can. Edit: Is says on the image that you have sent that the package is DELAYED in Memphis, but if you look at the bottom part the final destination is going to Nashville which is correct. The latest tracking info says it was delivered to Nashville and if you did not received it we will help you obtain a POF (proof of delivery) and we will go from there. Please check your email for details.