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injoyextracts.com (injoyextracts.com) has 258 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingSmoking & Tobacco · San Francisco, California
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Showing 13 reviews with 1 star · Clear filters
Bryan W.
They canceled my order weeks ago without explanation (after it not shipping out for 3 days…). I still have no idea why and I’ve sent several emails to customer support that never were answered…. Buyer beware
Tammy A.
They stopped carrying the product I need. ( I have terminal cancer) And , now, there's a $200 minimum per purchase. I'm looking elsewhere.
Carolina C.
I've been using cannabis for years now to treat pain after a knee surgery. I was so happy when I found the bulk deals and I've been buying for over a year now but the last two orders have been so disappointing. At first I thought maybe my tolerance was increasing (I got 60mg HHC gummies) so I contacted costumer support and they kindly sent me a new package. Last week I placed and order for 2 bulk packages and to my surprise when I took the gummy nothing happened, but there is the thing. One package works just fine and gets you really high and the other one does nothing. It's the same dosage, same flavor as well so I don't have any other explanation rather than that this batch is messed up again. I do understand that the gummies are pretty cheap but I dont wanna be paying 50$ playing Russian roulette to find out if they hit or not, because if 1 of the 2 packages does work then that means it's not a tolerance issue, but a quality issue.
Jason V.
I expressed to customer service I didn't like my last purchase at all.. I got no response so I went somewhere else...lmk
Response from injoyextracts.comApr 18, 2023
Hello Jason we are sorry about that, unfortunately we did not see your email. If you would like to send back the cartridges you purchased we would be happy to replace them with a different strain that flavor is to your liking. please let us know and will make sure we get this done for you.
Zachariya W.
the expensive battery I bought through you, Airovape Pro, stopped working. Meanwhile a much cheaper head shop battery for normal threaded cartridges is still working. I won't be shopping with you again.
victoria L.
I ordered I waited no delivery. Then emailed they claim it was delivered but I never received it. They refused to refund. I order online at least 10 times a month I have had maybe 4 deliveries in the past 2years that were not delivered and said they were. Never have I had a business not make something right. Very disappointing considering we all have much to choose from online.
Austin P.
Ordered product online. A week had gone by and no notification regarding status. Reached out to learn order was not processed internally due to order being flagged as fraudulent. It would have been nice to have heard from someone rather than having to ask myself what the issue was.
Lauren R.
I still haven’t received the item, which is quite frustrating, as it was ordered over a month and a half ago.
Response from injoyextracts.comNov 12, 2022
Sorry for the late reply, but according to our system your package arrived on November 2nd and the reason for the delay is that the address you provided were missing the apartment # so our shipping department were not able to send it then. As soon as we received your apartment number after contacting you we immediately sent out your order. Please contact us at [email protected] if you still did not received your item so that we can take care of it. Have a great day!