Ingo MoneyReviews of ingomoney.com

I wish I could give these clowns a negative star review. They won't accept legit checks and do whatever they can to make people's lives harder than it needs to be. Rude customer service. They need to be investigated. They are crooks.

I would give a 0 if I could! I called customer service and explained to them my identity had been stolen and my Ingo money account was compromised. They ended up closing my account due to many bad checks tried to get cashed. Once I learned what happened to me I contacted all my accounts and Ingo was the only one who said they have rules to follow and could not reopen my account!! I asked for a manager and got hung up on.

I don’t know how they’re still in business. Shut down my mobile deposit 2 years ago and will not tell me why. They are rude and nasty when you finally get them on the phone. Won’t tell me anything about why they closed it. I can’t make a mobile deposit ever again!!! lol. Almost laughable Makes no sense.

Horrible company. Shut my money account for no freaking reason.

This company is worthless like boobies on a bull! I tried cashing a check from the GOVERNMENT and was told that I can't because a GOVERNMENT check was over 10 days old. What kind of bs is that? GOVERMENT CHECKS ARE GOOD FOR A YEAR! WORTHLESS CHECK CASHING APP! DONT USE IT, CUSTOMER SERVICE TALKS TO YOU LIKE YOURE AN IDIOT!

Absolute garbage. Attempted to receive a claim payout from my insurance provider, and Ingo Money Inc failed to initiate the transfer both via ACH and push-to-debit. This must be the most poorly designed payments infrastructure in the industry, and I will never trust them again with my information

Hello. Betty Pridgen here. I have been using INGO now for about 7 years. All of a sudden, in October 2024, they started refusing to let me cash my checks. Customer service told me that I had a returned check for $300. I called my company to ask if any checks were returned and they said no. We had no records of any returned!! By INGO closing my account, I was not able to deposit with ALL of my accounts which included PayPal, Venmo, Netspend, and Cashapp!! I had checks totaling over $2500 that I couldn’t deposit and I was broke for almost two months!! I finally had to go to a brick and mortar bank that I used to have an account with and thank God, my account was still active!! It seems that we all have similar complaints and something needs to be done about INGO!! I honestly feel like there will be a Class Action Suit in the works real soon!! This kind of practice is so unacceptable! When you talk to people at the Customer Service, it’s as if they have been made to rehearse what to say!! Always, “oh we are sorry you are having problems, but we can’t open your account!!” Never a reason as to why it was closed in the first place!! Thank you, Betty Pridgen 252-643-4950

Had my bank over a thousand cashed and deposited checks. Indigo took over and now I can't cash a check anywhere online ar all. The first time they wrnt to cash one pf mine they said something happened and wouldn't process so I took my check to a check cashing place but there system was actually truing to process it but it was going to be the 24hr wait which is rare and for hundreds of cashed checks really. Anyway system tells me different then there system is doing I'm happy I took a screen shot. And turn indigo thinks I'm trying to double cash nut they had already denied me but now anywhere any bank I have they all use indigo and I cant cash a check they should pay me for the hour and a half ride to the nearest bank for me in gas.. it's ridiculous one organization has to dip there hands in the pot and screws over the same 11 year customer to that bank I ended up having to leave the bank and go to a brick and mortar which I'm religiously against. So dam