Janet H.
Terrible website
Terrible website. You can't cancel online, you have to email them then they ignore your email and ship it anyway.
Infowarsstore is listed under Personal Care.
Infowarsstore (infowarsstore.com) has 30 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Showing 10 reviews with 1 star · Clear filters
Janet H.
Terrible website. You can't cancel online, you have to email them then they ignore your email and ship it anyway.
Marcia A.
This is the second product ordered in a row that I experienced a delay in getting the product. Ordered survival shield x2 3 weeks ago after Alex pushed it. Still hasn’t shipped. I had to reach out to customer service and got feedback that the product was being tested for purity! His operation has totally broken down.
Allan R.
Supplements have dubious claims, short shelf life, and when I experienced a problem, there is zero customer service. No one will call you back. The morons who answered the phone promised to deliver a message to the back office. So F you Alex. I won’t buy anything else and you get a chargeback from AMEX. NEVER AGAIN WILL I BUY ANYTHING HERE.
Dave G.
I am a first time buyer with Info Wars Store and placed an online order on 12/6/2022. I paid for the order and nothing has shipped for 7 weeks now. I have made 6 attempts via phone and email to get status updates with absolutely NO replies. The order status online only states “Processing”. I will never do business with this company again. There is absolutely NO customer service! I really wanted to support Info Wars but this experience turned into a rip off and was very frustrating.
Eve
I ordered a 5-pack of Vitamin Mineral Fusion and they sent me 5 bottles of Vitamin C with Zinc. Called customer service 4 different times in 4 days and no one has returned my calls. Emailed them 5 times on 5 different days and no reply. Now I have to spend even more money to ship their Vitamin C back and when my credit card bill arrives, I have to go through the arduous process of disputing the charges. What a headache!! I will never order from Info Wars Store again. EVER!!!!
Jay T.
Absolutely the worst online check out system and so-called customer service I've ever had the displeasure of experiencing. I successfully managed to pay for two signed Alex Jones books, and the money was deducted from my account, but there was no pop-up informing me my order went through, no e-mail confirmation -- nothing. I'm down USD184.33 and I can't even get a hold of anyone at customer service to explain my problem and find a solution. The "customer service" is non-existent. There's a "Contact Us" section where you can send a message through the Infowarsstore.com website but it seems like this is just a phoney widget that doesn't actually work and your messages just go somewhere where no one is going to read them. Good luck trying to even send them e-mails because you're not going to receive a reply. It feels like no one actually cares about the customer at Infowarsstore.com and it's a real contender for the most frustrating, poorly-run company and website out there.
M A.
Love Alex!! And have been listening for years when he was with art bell but when it comes to orders and receiving them I would not even give this a rating. It’s horrible left numerous messages, via email and VM. When you pay so much for shipping and nothing is sme to it on status of orders or any tracking info. Love the products and it’s very upsetting to hear the gal is rude. If your in customer service you shouldn’t be rude. But I haven’t spoke to anyone yet so I’ll wait to experience that on my own. I’ve even had orders in the past and that I’ve received and it still says processing. I’ve taught CS at high levels at nbc and hold myself high for always providing great CS. (No longer work at the evil company) lol. Anyway, hope they can get a better system beciase I won’t order anything else after this order. It’s so frustrating. God bless America!!! Thank you Alex for all you and your staff do all you need to do is get this department together because you’ve lost my business. Until things change. I’m not rich at all but I want to support Alex and Infowars but not at the rate shipping is going.
Linda C.
I have been trying unsuccessfully to contact somebody in customer service/business office & nobody is ever there. I need to return a defective product & I can not talk to anybody. Infowars store has LOST my business. There is no excuse for having NO CUSTOMER SERVICE for good customers.