Infograpia Reviews | Read Customer Reviews of infograpia.com

Infograpia Reviews | Read Customer Reviews of infograpia.com

Infograpia reviews

640 approved reviews, newest moderated first

Francesco S.
Jan 13, 2025
They are not respecting their Refund…
They are not respecting their Refund Policy . I asked the refund before i received the digital content. So again, they are not respecting the refund policy and also they didn’t answer my emails. I absolutely do not recommend. It’s a SCAM
Response from InfograpiaApr 2, 2025
Hi Francesco, We’re sorry to hear you're unhappy. We want to clarify that we do respect our refund policy, which is clearly stated on our website. Since our product is a digital download, we’re unable to offer refunds once the files have been accessed, as is standard with most digital goods. If you’re having any issues with the product or need assistance, our support team is here and ready to help. – Ximena Infograpia Support Team
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Zuri
Jan 8, 2025
The templates provides creative ideas…
The templates provides creative ideas on presenting different contents.
Response from InfograpiaApr 2, 2025
Hi Zuri, Thank you so much for your kind words! We’re happy to hear you’re enjoying the creative ideas in our templates. If you ever need anything, we’re here to help. – Ximena Infograpia Support Team
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Fabrice M.
Jan 7, 2025
Misleading Product
Misleading Product - Avoid Buying This product is very misleading. Once you make a payment, all you receive are custom PowerPoint slides to download. Initially, I thought the slides were cloud-based, but that was not the case. Instead of spending your money on this, you're better off subscribing to Microsoft PowerPoint and using its "Design" feature to enhance your presentations. Avoid similar products that are not truly web-based. Save your time and money!
Response from InfograpiaApr 2, 2025
Hi Fabrice, We’re sorry to hear the product didn’t meet your expectations. We want to clarify that all templates are exactly as shown on our website before purchase — fully editable PowerPoint slides designed to save time and improve presentation quality. The files are stored in our cloud, and customers can download them individually or all at once through the one-click download option available in their account. We regularly add new content with the same or even higher quality, and all future updates are included at no extra cost. If you need help accessing your files or have any questions, we’re here to assist you anytime. – Ximena Infograpia Support Team
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BTT
Jan 6, 2025
Work with quality, consistency and commitment
Having been receiving their infographic products and complimentary versions consistently over a few years, I admire the company's quality of work, their consistency and commitment to their target audience.
Response from InfograpiaApr 2, 2025
Hi BTT, Thank you so much for your continued support over the years! We truly appreciate your kind words and are happy to hear that you value the quality and consistency of our work. It's a pleasure to keep creating for customers like you. – Ximena Infograpia Support Team
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William S.
Jan 5, 2025
I bought a single product and was…
I bought a single product and was charged twice. I made an enquiry and was informed that someone would respond between 24 and 48 hours. Its now 100 hours + Any assistance would be greatly appreciated Regards
Response from InfograpiaApr 2, 2025
Hi Willian, Thank you for your feedback. We’re sorry to hear about the confusion with your order. We’d like to clarify that each time an item is added to the cart, a new license is automatically added, which is a standard feature across most e-commerce websites. The total price and number of items are clearly shown throughout the checkout process, before completing the payment. As we sell digital products, we are unable to process refunds once the purchase is made. We always recommend double-checking the contents of your cart before confirming the payment to ensure everything is correct. Regarding support, we do our best to respond within 24–40 hours — and often much faster. If a message is received during our business hours, we typically reply within minutes on the same day. If you need further assistance or have any other questions, please don’t hesitate to reach out. – Ximena Infograpia Support Team
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Hania S.
Jan 3, 2025
I was promised that i will have…
I was promised that i will have unlimited access to the website, however it was all lies and i can't access it anymore. I am receiving samples in between; however, it is all the same I can't see any WOW or innovative designs all repeated with different colors.
Response from InfograpiaApr 2, 2025
Hi Hania, Thank you for your feedback. We’re sorry to hear about your experience. We want to clarify that all customers receive unlimited access to the full library after purchase. If you’re having trouble logging into your account, our support team is happy to help — just reach out and we’ll make sure you can access everything included. Regarding the designs, we regularly update our library with new templates every week. While some styles may share a consistent design standard, each template is unique and crafted for different content and use cases. We’re here to support you, so please feel free to contact us if you need help accessing your account or finding what you're looking for. – Ximena Infograpia Support Team
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Ricardo B.
Jan 3, 2025
Infograpia is an excellent experience…
Infograpia is an excellent experience in using templates to illustrate my academic work.
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Victor J.
Jan 1, 2025
Invaluable help
Having these resources ready to use is an invaluable help when the moment comes that one needs to deliver an impactful presentation. Thank you to all the team for their efforts. Greetings from Mexico.
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