Infograpia Reviews | Read Customer Reviews of infograpia.com

Infograpia Reviews | Read Customer Reviews of infograpia.com

Infograpia reviews

640 approved reviews, newest moderated first

Jeff S.
Jun 4, 2025
I recently needed to update a slide…
I recently needed to update a slide deck for a major presentation, and Infograpia made the process incredibly smooth. Their templates were easy to use, allowed for quick integration of my data, and significantly elevated the visual appeal of our material. The immediate download access and wide range of options made it even more convenient. I would definitely recommend Infograpia to anyone looking to refresh or enhance their presentation materials.
Response from InfograpiaJun 5, 2025
Hello Jeff, Thank you so much for your kind words! We're thrilled to hear that you're enjoying the infographics. Your feedback means a lot to us! Ximena Infograpia Support Team
Report
Sulaiman I.
Jun 4, 2025
I paid for excel file and access not…
I paid for excel file and access not given I sent multiple mail no benefits Refund also not possible Since it’s been asked for another email You can use below Sulaiman.i.alkharisi(at) gmail.com
Response from InfograpiaJun 4, 2025
Hello Sulaiman, Thank you for providing the new email since the previous one was blocking our replies. We see that you have been able to view our reply and receive access to the files. Please confirm and reply back if you don't need any further assistance. -The Infograpia Team
Report
customer
Jun 4, 2025
Had issue when purchasing software
Had issue when purchasing software. Ultimate spreadsheet. Advised to cheque out FAQ which had no solution, also told that this issue would be escalated and have response in two days - still awaiting answer! Very poor customer service and bad product delivered.
Report
Kai A.
Jun 4, 2025
For the purchased price only a minor…
For the purchased price only a minor portion of spreadsheets was provided. Especially the ones promoted are not part of the package
Response from InfograpiaJun 25, 2025
Hello Kai, Thank you for your feedback. We're sorry to hear you felt the package didn’t meet your expectations. Just to clarify, our Spreadsheet Toolkit includes all the templates shown in the previews before purchase—nothing is hidden or left out. If there’s a specific file you’re having trouble locating or using, we’d be more than happy to help. Also, if you're referring to charts included in the Full Access package, please feel free to reach out to our support team—we can gladly send over tutorials and guidance to help you make the most of the content. We’re here to help and want to ensure you’re getting full value from your purchase! Kind regards, Ximena Infograpia Team
Report
Ajay Kumar Y.
May 29, 2025
Majestic, use friendly and time saving
I am a doctor and needs to present frequently. I recommend infographia because of its extensive template library, high quality visuals, and ease of use.
Response from InfograpiaMay 29, 2025
Thank you so much for your kind words! 😊 We're really happy to hear that Infograpia is helping you with your presentations. We designed our templates to be easy to use and high quality, so it means a lot that you noticed. Thanks for recommending us! 🙌 Ximena Infograpia Team
Report
Alvaro E.
May 28, 2025
I am writing to request assistance regarding an issue I am experiencing with one of my recent purchases. On March 6th, 2025 at 9:34 PM, I placed Order #INF328949 for the product "Ultimate Spreadsheet
Poor experience in purchasing the product "Ultimate Spreadsheet Toolkit.
Response from InfograpiaMay 29, 2025
Hello Alvaro, Thank you for following up. I can confirm that we sent your download link on March 6th, shortly after your purchase, and we saw that the email was viewed the following day and the file download. We also sent it again on March 26th, but it looks like that message may have been blocked by your email provider. No worries — we've just re-sent your download link to you again. Please check your inbox (and spam folder just in case) for a message from us. Since this is a separate purchase from our Full Access, it’s only available through this direct link that we send to your email when you purchase. We recommend saving it somewhere safe for future use. If you still have trouble accessing it, feel free to let me know and we’ll be happy to assist further. -The Infograpia Team
Report
Thierry B.
May 21, 2025
Very good experience
Very good experience. Lots of choice and high quality visuals. Only constructive feedback would be to have a better index of the key feature of each deck so that it is easier to find what we need with keywords.
Response from InfograpiaMay 29, 2025
Thanks so much for your kind words! 😊 We're really glad you had a good experience and liked the variety and quality of our visuals. We also appreciate your feedback—it’s super helpful! We're working on improving the way users can search and find decks by keywords. Thanks again for your support!
Report
..
May 19, 2025
Paid for the team version
Paid for the team version. Other team members cant access content. Emails to customer service not answered.
Response from InfograpiaMay 21, 2025
Hello, Thank you for your feedback, and we're sorry for any confusion. We did receive your request and noticed that one of the emails you provided already had access. We shared this update with you and waited for a reply. Since we did not receive a reply we went ahead and granted access to the second email. A follow-up email with all the details was also sent to ensure everything was clear. If you’re still having trouble, please don’t hesitate to reach out—we’re happy to help! -The Infograpia team
Report