Lewis W.
I used to get stuff consistently now I…
I used to get stuff consistently now I get nothing. Unless you are on it the second a product drops you miss out anyway. I’ve Never had a voxbox, even though I respond to every email saying I’m being considered. I have also been selected for items and on several occasions had an email a few days later say I have been removed from the campaign or after initially getting the item you then click back in and it’s vanished. So annoying. It’s also impossible to get to level 9 as once you complete the initial raft of questions you can’t earn anymore points. I’ve even contacted customer services and all I got was we are working on this. Well here we are months later and there are zero changes. The same applies for linking up social media. It consistently fails regardless of how many times I try it. Again I contacted customer services, got a generic non-helpful reply to say they are aware and that’s that. Overall it could be good if they made it fairer and were more consistent but I always get the distinct impression the customer service team just don’t really care and because there are so many people on the app they can get away with fixing none of the issues. If you’ve got loads of free time to waste and want to occasion get some free stuff this is the app for you but if you can spend the time you will inevitably waste on this app doing other more worthwhile things then I honestly wouldn’t bother as like so many others have said there seems to be no thought nor process to how it works.



