Infinity Massage Chairs Reviews | Read Customer Reviews of infinitymassagechairs.com

Infinity Massage ChairsReviews of infinitymassagechairs.com

Call Directions Website

Infinity Massage Chairs

About Infinity Massage Chairs

In today's culture, we place more emphasis on our wellness than ever before. After all, a higher level of overall well-being leads to a higher quality of life, which better equips us to conquer our limitations and enjoy doing the things we love most. At Infinity, we aim to help people of all lifestyles do just that.When you hear “massage chair”, you might not realize the extent to which it can impact your life, but the physical and mental benefits can be truly astounding in unexpected ways. Take a look at this list of different types of limitations we’ve helped people overcome, and you might just be surprised.- The trained athlete searching for a way to speed up recovery time and hit that next goal faster.- The wellness advocate looking for a new vehicle for mental and physical wellness.- The weekend warrior in need of pain relief and prevention after brief but high-intensity workouts.- The active senior needing to maintain flexibility, range of motion, and circulation.- The recuperating athlete getting back on the wagon after suffering and recovering from an injury.- The couch potato ready to ease the transition into an active, healthy lifestyle. - The chronic pain patient working to overcome pain and discomfort and enjoy everyday life once more.- The office worker looking to improve posture and reduce back pain from long days spent at a desk.- The chronic stress sufferer facing anxiety and tension while working toward mental wellness.- The on-the-go parent desiring a few moments of peace and relaxation away from the hustle and bustle.Since we want to help so many different people in such a variety of ways, we had to create a new word to explain what we do:Unlimit \uhn-lim-it\verbTo remove restrictions, exceptions, and confinements that inhibit us from living our best lives To open up to infinite possibilitiesWhile the goals and struggles may vary, all Infinity customers utilize the benefits of our massage chairs to unlimit their lives. Whether you fall into one of

Infinity Massage Chairs (infinitymassagechairs.com) has 813 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: infinitymassagechairs.com
Website: infinitymassagechairs.com
Category: Wellness & Spa
Location: Seabrook, New Hampshire
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 76% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Wellness & Spa

Infinity Massage Chairs reviews

813 approved reviews, newest moderated first

Dave G.
May 30, 2025
Great chair and excellent warranty service
Bought the chair from Costco and it was delivered and installed in a few weeks (busy holiday season). The chair is great and replaced a Panasonic chair I’ve had for 20 years. The modes are great and the strength is good too. After 2 years a sensor failed and they quickly shipped out a part and arranged service (all under warranty). I was nervous about this aspect but zero fears - the tech was highly competent and did a few upgrades to prevent and recurrence (the sensor wire was relocated and better secured so it didn’t detach). Both the tech and Infinity had great communication and follow up - I can say without reservation they stand behind their product. I’m as optimistic about this chair as I am about my older Panasonic ( still working).
Response from Infinity Massage ChairsJun 2, 2025
Hello Dave, Thank you for sharing your experience with us. We're glad to hear that you're enjoying the chair and its features. It's great to know that we could resolve the sensor issue and ensure the chair's continued performance. Thank you for your positive feedback! Thank you Dave for the 5-Star Review! Happy Relaxing!! Customer Experience Team - Infinity Massage Chairs
Report
Michael L.
May 29, 2025
Purchased chair for my wife with…
Purchased chair for my wife with several ailments and performs well. My granddaughter noticed a cover panel at the base was loose. Talking to customer service, was directed to tech support and using phone photos we were able to determine the proper part. A new part was shipped to my home directly and after about a week, a technician called and we set up an appointment for repair. He repaired it quickly although it was more complex than it seemed. The whole process was done professionally and courteously. Asking the technician what his opinion was to the cause of the damaged part he replied that it was most likely during packaging or shipping. No complaints. Great customer service and product.
Response from Infinity Massage ChairsMay 29, 2025
Hello Michael, Thank you for sharing your experience with us. We're glad to hear the chair is meeting your wife's needs and that the issue with the loose cover panel was resolved efficiently. Your insights into the possible cause of the damage during shipping are valuable and help us improve our packaging and overall service. We truly appreciate your kind words and your confidence in our team. Thank you again for the positive feedback! Thank you Michael for the 5-Star Review! Happy Relaxing! Customer Experience Team - Infinity Massage Chairs
Report
Debra B.
May 22, 2025
Sales rep was the Best
Sales rep. Phil was the Best, he answered all my many questions even the dumb ones. I saw him & chair at local Costco. I was not there to buy a chair. I had never heard massage chair but he convinced me to try it out. I have multiple joint issues & arthritis everywhere. I liked it but was skeptical, I am not rich. Next day I took my sis (retired rehab. nurse) back with me. We both say in chair. Rep. (Phil) went out of his way to make sure we understood all the benefits. My sis told me in her professional opinion she thought I would truly benefit from using this chair. I bought it. Just delivered. Delivery team was very nice and friendly but knew nothing about assembly &. set-up of chair. Called Infinity & tech is supposed to come next Friday. They are also sending me printed instructions & missing pad. More to follow. Stay tuned😲
Response from Infinity Massage ChairsMay 22, 2025
Hello Debra, Thank you for sharing your experience! We're glad to hear that our sales representative was helpful and that your sister, with her professional background, sees the potential benefits of the chair for you. We apologize that the delivery team couldn't assist with the assembly and set-up. We're addressing this by sending printed instructions and the missing pad, and scheduled an experienced team to assist you. We look forward to your next update! Thank you Debra for the 5-Star Review! Customer Experience Team - Infinity Massage Chairs
Report
scott
May 20, 2025
Minor warranty repair
I recently had a new chair with a minor warranty, the ease of setting up the appointment the communication and receiving the part in the mail was efficient the tech arrived on time and the repair was completed and they also did a full check of the chair before they left. If any future repairs or maintenance are needed I am very confident in this process.
Response from Infinity Massage ChairsMay 21, 2025
Hello Scott, Thank you for sharing your experience, We're happy to hear that the warranty process, communication, and repair service met your expectations. We appreciate your confidence in our services for any future needs. Thank you for your positive feedback! Thank you Scott for the 5-Star Review! Happy Relaxing! Customer Experience Team - Infinity Massage Chairs
Report
CB
May 19, 2025
Bad service made better
I purchased 2 chairs at a conference in Vegas, the process was simple. Delivery Company was a nightmare! But thanks to Heidi I was able to get everything worked out and pick them up from the warehouse about 3 hours from me. If you ever need customer service you better hope you have Heidi helping you! I have one chair at home and one at work.
Response from Infinity Massage ChairsMay 19, 2025
Hello, We appreciate you taking the time to share your experience. We're glad you found the purchase process at the conference easy. We understand that delivery issues can be frustrating, and we're grateful that Heidi was able to help you resolve the situation. We're committed to providing excellent customer service, and we're happy to hear that Heidi went above and beyond to assist you. Thank you for the 5-Star Review! Happy Relaxing!! Customer Experience Team - Infinity Massage Chairs
Report
K M.
May 17, 2025
Just the right amount of pressure
It was just the right amount of pressure and the traction was heavenly. I’ve tried many massage chairs over the years and I can honestly say this particular mfg & model was perfect. I’m currently dealing with shoulder and hand pain and this “try out” helped me feel a bit more comfortable for the afternoon.
Response from Infinity Massage ChairsMay 19, 2025
Hello, Thank you for sharing your experience and pleased to hear that you found the massage chair to be helpful in alleviating your shoulder and hand pain. We understand how uncomfortable those conditions can be, and we're happy that our product provided you with some relief. We appreciate your kind words and your positive feedback. Thank you for the 5-Star Review! Happy Relaxing!! Customer Experience Team - Infinity Massage Chairs
Report
Kim S.
May 14, 2025
Recently purchased Kyota M900
Recently purchased Kyota M900. I’m loving the massage chair, it has so many different options & features. There was an issue with delivering the incorrect color of armrests. However I spoke with Crystal S. at Infinity and she was amazing. I felt like a valued customer from the moment I called. She communicated every step of the way to get the issue resolved in a timely manner. I’ve never had such a great customer service experience.
Response from Infinity Massage ChairsMay 14, 2025
Hello Kim, Thank you so much for sharing your experience! We're thrilled to hear you're loving the chair and enjoying all the features. it's great to know that Crystal S. was able to turn the situation around for you and provided top-notch customer experience. We're proud to have team members like Crystal who go above and beyond to make sure our customers feel valued and supported. Thank you Kim for the 5-Star Review and again for your kind words! Happy Relaxing! Customer Experience Team - Infinity Massage Chairs
Report
David J.
May 13, 2025
The Infinity Dynasty 4D is such an…
The Infinity Dynasty 4D is such an amazing experience! We absolutely enjoy using this chair daily and truly appreciate the difference it makes in how we function and feel! We definitely recommend taking this chair on a test drive, there is no doubt you will love it!
Response from Infinity Massage ChairsMay 13, 2025
Hello David, Thank you for sharing your amazing experience with your Dynasty massage chair! We're thrilled to hear the positive impact on your daily life. It's great to know you're enjoying the experience and feeling the benefits. We truly appreciate your recommendation and are glad the chair is exceeding your expectations. Thank you David for the 5-Star Review! Happy Relaxing! Customer Experience Team - Infinity Massage Chairs
Report