InfinitiPartsDeal.comReviews of infinitipartsdeal.com

I ordered two MAF sensors hoping to fix a code issue in my FX35, but the sensors made the car stall and in low performance mode. I had to switch back to the original sensors. I asked customer service for a return, and they told me to have them tested at a dealership for verification. The dealership confirmed codes for MAF and throttle body being the main issue. Despite following their advice, my return was denied because I had opened and installed the parts for testing. Be careful when buying electronics parts from them—their rude RMA customer agents hang up, and act like they don't know what is happening, they don’t accept returns once installed as per return policy. I WILL NOT BE BUYING ANYTHING FROM THEM AGAIN, BUYERS BEWARE!!!

The order wasn't actually shipped for several days (only label printed). I had to get the car back on the road, so I ordered the parts locally and had them the next day. Once I got the parts from IPD, I immediately requested a return. Now I'm told that parts less than $8.00 cannot be returned (I ordered 5 of them), AND I'll pay a 20% restocking fee on the remainder of the order. Well, no thanks; they can keep my money. I however WILL NEVER BUY FROM THEM AGAIN. Buyer beware my friends!

I own a well known automotive repair shop in Altamonte Springs, FL. I placed an order with this company on the 15th of february 2025, after completing the order, i received a confirmation with a delivery date of 02/20/25 to 02/25/25. The first negative impact was on 02/20/25 i checked the status of the delivery and unbenounced to me i had to reconfirm my order for starters. Eventhough I thought that was odd, I did so and reconfirmed the order. Secondly, time had passed and it was now the 26th of February and still no parts. I jump back on the site to check tracking and what do you know, now there was a price increase on the parts i ordered LOL! I then chat with 3 different people on the site and suddenly now my delivery date is the 28th of February, WOW blow my mind!! I am on a schedule with a particular customer of my business and will now not be able to deliver on my promise to the customer because of this instance. This was the first and last time i will ever do business with this company.They would not offer me ANY type of resolution for thier descrepencies. SAD, SAD, SAD poor business practices.

i purchased a few parts i was told it was going to ship 2/11 i was guaranteed on the phone it would ship that day but instead they just printed a shipping lable still waiting on the part we are on day 8 now and still not shipped

Sunvisor does not fit need refund

I ordered an item that I didn't end up needing. They agreed to take the item back and created an RMA. I sent the item back and it was delivered to them on 9.4.24. Over the last three weeks I have called and spoke to 5 different people, including returns manager, to get my refund processed. I am still waiting for my refund as I type this review.

Ordered an assembly, only sent part of it. I'm an opened package. Then presumed to deny return because package was opened. No padding in shipping box. Oh, and paid for next day delivery that took over a week. Worst company ever!

Payment process is horrible!!!! Had to process 3 times using PayPal. My business billing and shipping address matched just imputing my card and they still rejected it multiple times forcing me to use PayPal. They held almost 1500 of money money twice then i had to transfer money to my billing account to process in PayPal for them to release my money that should have been processed in the first place! My business has fees for card and i will not be reimbursed. They would not do merchant verification, had me reach out to my bank who told me it was the stores responsibility to do so. Over 5 hours of valuable business time of a dealership and mechanic shop owner wasted over a simple purchase!