InfinitikloudReviews of infinitikloud.com

Only did one star as couldn’t do less - ordered the product and am still waiting - the only reply to emails to support are replied to that ‘they are very busy’ and a reply could take sometime - this I can believe they must have hundreds of complaints - still no reply after two weeks - as far as I am concerned this is a scam

Having spent the last 6 months trying to get a replacement OR refund from InfinitiKloud I have to say they are just a scam. They refuse to answer except for generic answers, most of the time its "your item is in the mail" but it never arrives! complete waste of time and money

This below was sent to support@infinitkloud. Dear InfinitKloud, I received your InfinitKloud SD plus Micro SD card as a present . Please see attachments. I have only just got round to trying it out. Sadly I got as far as entering the "Product Key" or "Activation Code". This was when I realised that neither was present in the package. Obviously without this information my 'present' is useless. I would welcome your solution to this problem. Kind Regards Brian Then followed numerous emails assuring me that my query was being dealt with. I finally presumed that InfinitKloud had no intention of resolving my issue but these computer generated replies were intended to carry on until I got fed up and gave up. All that I wanted was either a product key or activation code to enable me to access the InfiniKloud device. Should that be too difficult a task for a company to process? My experience with this company begs the question "are they a company of integrity or one that supports the conclusion of the majority of these reviews?" Although this gift has been the source of considerable frustration and indeed anger at the thought of being conned, InfiniKloud could go some way of redeeming their actions by emailing me the information I need. If there is a modicum of integrity present in those involved then an immediate response would be activated.

No wonder Trustpilot rates Infinitikloud 11/2 stars out 5. My rating would be "zero" stars. I ordered the item in early December 2021. After waiting an exorbitant amount of time to receive the product, I decided to return it, unopened, in its original packaging, and within their return policy guidelines. The company apologized... and sent me info to return the item. To date, 8/3/2022, I have yet to realize a refund on the product. Email after email apologizing for the delay and inconvenience, the "support team" has not informed me of any potential refund of my money. In my view, Infinitikloud does not advance market trust where buyers and sellers can trust each other.... Charles Harden

My order was charged on May 28, 2022. As of today 7/14/22 I have not received my $83.93 order. Poor service. I tried to contact the number on my charge but the call cannot be completed. Poor service. I'm preparing to dispute my payment.

43 days my order has not arrived dhl said they received shipping info but no package sender said they sent it. It's the case of he said she said. Around n Around we go

Reading all the bad reviews, I am adding to them. I got this order fully 6 months after ordering. I wanted to return it. This took a lengthy 6 weeks of going back and forwards until finally a full refund was offered if I returned the item to the address they provided me with, at my own cost. £9 later and item posted. Today, 6 weeks later, I received the item back as undeliverable. I'm disgusted with this company. Fraud I believe. I'm out of pocket to the tune of £52 now

I ordered InfinitiKloud just before Christmas 2021. By the middle of January 2022 it was apparent that the company is chaotic and litters your Inbox with meaningless computer generated messages. I cancelled my order on January 18th. 2 weeks ago I received another email from them telling me that my order was on its way. I repeatedly replied that the order was cancelled but this morning a package has arrived!! 6 months after the first request to cancel. They have not taken any money out of my account as my Mastercard was renewed in April and therefore no longer matches the bank details they have for me. This company does not listen to customers and it is impossible to communicate with a human being. I will NEVER use this company again. Sue