infinitepetlife.comAs a family-owned business, we are dedicated to producing premium supplements and treats for dogs, driven by our passion to enhance their well-being with delicious and healthy choices.
infinitepetlife.com (infinitepetlife.com) has 118 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
Showing 8 reviews with 2 stars · Clear filters
Danielle
Maybe the ‘jokes’ on me but I didn’t realize how small the container that the supplement is in was so small. To add ‘insult to injury’ the container was barely half full will the product. I am beyond disappointed. I pray that this supplement does what it says it does. Oof.
Starnebula C.
My Dog doesn't like it and won't finish it. I also requested to cancel my order and instead it was shipped and customer service never got back to me.
Response from infinitepetlife.comJun 18, 2024
Hello, upon reviewing your order, we are sorry but we never received a cancellation request. We take customer service very seriously and want to ensure that your pet enjoys and benefits from our supplements. I will personally contact you today to issue a refund immediately. Please let us know if there's anything else we can assist you with in the future.
Katmcd2
Have not received yet!
Response from infinitepetlife.comDec 7, 2023
"I apologize for the delay. According to our records, the order was placed on Tuesday, November 28th, and processed on the same day. I'm not sure why USPS stated that it was accepted on December 4th, as we did not receive any notification of any delays. It is scheduled to be delivered to your home tomorrow 12/8. We take great pride in expediting our shipments, so please feel free to give us a call if there is ever an issue, and I will remedy it immediately. Have a wonderful holiday season! Best regards, Ronny - CEO Infinite Pet Life."
Joy W.
I received my order much later than was expected. I even payed extra for faster shipping. Very disappointed.
Response from infinitepetlife.comApr 11, 2023
This is Ronny the new owner of Infinite Pet Life. I am very sorry the package arrived later than expected. I am going to send you an extra order of supplements as I would like to make it up to you. Our #1 focus is to have amazing customer service and make sure we always use the top premium ingredients in all of our products. Have a great day!
Lynn S.
I ordered 2 bottles and only received 1 bottle
CT
Was not able to try the product. Unavailable.
Byron B.
My order is for 2 bottles and I was charged with 2 and there was only one in the box.
Barbara L.
It's very difficult to contact this company. I need to change my delivery dates and I can't reach them for help with this.
Response from infinitepetlife.comMar 21, 2022
Hello Barbara , Im sorry to hear this . Our hours or operation are monday -friday 8am-4pm PST . You can reach us by phone at (347) 687-0427 Eddie T:5312011017