inDriveReviews of indrive.com

Beware of Indriver in the Dominican Republic. There are almost only male drivers and as a female tourist it is very uncomfortable. There is no real way to complain, the chat is just shut down by Indriver. All drivers say they are at the meeting point though they are still 2-5 minutes away. You then have to look for the driver yourself, otherwise you get a bad rating. One driver parked in the wrong place and when he saw me coming in the rear view mirror, he started to drive away. I walked faster behind him, he stopped, I walked normally, he accelerated again. I then stopped, surprised, and he just drove off. I wrote him via chat: "I come and you drive away?" and he answered: "Yes." Other drivers try to use the ride as a "gringa catch" and if you don't want to talk, you get a bad rating. Some brake unnecessarily sharply and drag the curb, others contact you on Whatsapp and snap at you "respond". Many accept the price and then cancel it to put you under time pressure and then get double of the recommended price. Use Uber instead, it's safer. Indriver doesn't care what their drivers do and customers have no rights in this country with the app.

I just had the worst experience ever with your app today. My ride cost 61 dollars with a 15.60 toll road charge included. When In the car, the driver decided to take the long way without the toll roads and when I pointed it out he told me that my ride was too low and it was too expensive to take the tolls so he chose to go this way. I asked him why he accepted the ride then as the agreed price included tolls and I requested for him to proceed back to the agreed route. He then threatened for me to get out of the car or take his chosen toll free route. I insisted that was not ok and asked him multiple times to please take the correct route. He then basically told me to beg him to or he will kick me out. After my refusal to beg him he decided to call your head office number and accuse me of being an aggressive customer which I never was in the slightest. I never used an inappropriate language to him and I said all my please and thank yous. After back and forth he drove off course and into a random small side street and stopped the car and refused to drive leaving me stranded. This was the most disgusting experience I have ever experienced in a ride share app and this has to be made known to public. This driver should never be allowed to drive on an app again. His behaviour was absolutely unacceptable and as a woman I felt that I was threatened, left with no choice, and put in a dangerous and unsafe situation. This was absolutely abhorrent behaviour from a driver.

If you worry about your belongings and prestige, never use this app. Pay little more and ride in comfort and peace of mind… if you want to get robbed or hijack indriver is best place to try

Estou em uma cidade no Bradil governador Valadares e realmente o serviço de tarifa chega a ser exorbitante, pois creio que os motoristas estão fora da realidade qdo apresentam seus preços. Tenho app Uber e sempre pego a tarifa com eles para saber exatamente o valor da corrida para onde quero ir. Um exemplo: o Uber dá-me um preço de 12 reais e então vou para Indrive e tenho uma bela surpresa. Ponho o preço de 13 e recebia as tarifas desde 20 até 40 reais. Ninguém aceita nem de 15. Eles pensam que somos ricos e que somos otarios para ter que pagar uma tarifa tão abusiva. Pode ser bom pra eles mas para nós passageiros não apresenta nenhuma economia. Fiquei 25 minutos à espera até que um bom Samaritano aceitou por 15. Engodo e falta de caráter desses motoristas. Faz 5 anos que apanho o Uber em todos os locais para onde viajo, maspor desgraça o Uber aqui não é muito assíduo e as vezes nem tem pois todos foram para o Indrive para ganhar dinheiro fácil.

A driver robbed my sister! (Mexico) My sister ordered the car to send a package from point A to point B, the package is worth about 60usd and the driver just dissapeared! Their customer service is not responding to my sister and the driver is nowhere to be found! Be careful with these scammers!

It's quite ironic is when the in Driver counters my offer and I accept it and when I realise that the time to reach me is beyond normal time lines, then I don't have a choice but to cancel the trip. Then is it one sided and my account gets locked. Kindly understand that during rush hour customer will explore more than one aap to look at options and at time non have vehicles to provide, in such a scenario why is the aap provider not penalized. Secondly, when the time shown to reach the customer is more than 10 to 15 minutes then the customer has every right to cancel the trip. Appreciate it you could do a route cause analysis before assuming and jumping the Gun that the customer frequently cancels, but why cancels the reasons are not collated. There is no number where you can call. I had written a mail at the mail id mentioned in your message, till date no response. Why don't you have a customer service contact number.?

Multiple times I’ve tried using this. And every time someone has accepted my fair amount, cancelled then popped back up requesting more. The drivers are greedy beyond anything. Especially when they accept a fair for say $15, cancel and then request $18+. Then there are stupid wait times on top of that if you manage to keep that driver who is 3 suburbs over, which could result in you being late for work or an appointment or something.

The worst service. I ordered for a carb, my money was taken out of my account before the driver arrived. The drive canceled and my money was taken. I think it’s not secure using I driven