inDriveReviews of indrive.com

One of the worst app I've used in my entire life. I downloaded this app with an intention to have an alternative of GRAB or GoJek, but, the e-wallet used for this app (in Indonesia) is a fraud, after you top-up an amount of money, the balance is not updated, and when you download the app, set up a lockscreen pin, and after that you can't use the app anymore somehow because your lockscreen pin is invalid (although it is the same lockscreen pin that I set up). More than that, the driver unilaterally changes the price (to the extend that its too pricy for me, therefore I didn't agree with the price), but the driver said that this is automatically set by the app, and I can't do anything in the app to change the price but to pay a price I didn't agree. In short, this app is TRASH and FRAUD, and everyone should AVOID this app.

I will never use again in drive app said 107egp driver wanted 1165egp well I sent him packing the driver said the prices in the app are old prices not my problem and he turned up in a scrap car ive scrapped better cars. I got uber instead.

Tive uma experiência extremamente negativa com o inDrive. Fiz uma corrida hoje no valor de R$24 e o passageiro simplesmente não pagou. E o pior: o aplicativo não oferece nenhum tipo de suporte ou reembolso para o motorista. Ou seja, o prejuízo cai totalmente nas costas de quem está trabalhando honestamente. O inDrive não tem nenhum sistema de segurança ou garantia para os motoristas em casos de calote. Qualquer passageiro pode aceitar a corrida, andar o trajeto todo e simplesmente descer do veículo sem pagar — e o motorista que se vire com o prejuízo. Isso é um absurdo! Fui informado pelo suporte que a conta do passageiro seria bloqueada e que ele entraria em contato para pagar — mas até agora, nada aconteceu. Ou seja, além de não receber, ainda fico no aguardo de algo que provavelmente nunca vai acontecer. Não existe um canal eficiente de atendimento, não há transparência sobre as providências tomadas, e muito menos um processo claro para garantir o mínimo de justiça com quem presta o serviço. É como se a empresa lavasse as mãos diante da situação. Além disso, o aplicativo apresenta muitos bugs, falhas constantes de localização, e instabilidade que atrapalha a operação diária. Mas o ponto mais grave, sem dúvida, é a total falta de respaldo, segurança e valorização do motorista, que é quem sustenta a plataforma. Um aplicativo que lucra em cima do esforço de quem está na rua, mas não oferece nenhum tipo de proteção ou garantia mínima, não merece confiança e nem recomendação.

I've been using indrive for 3 years now but these past few months the fare rates have increased unreasonably.The app itself was made for safe transport with reasonable and affordable fare.I highly demand that fare rates become affordable again.

Few days before I gave a parcel to a motorcycle rider. I gave the money and also the parcel. he ran away with the parcel .i m trying to contact with the support staff of the Indrive. But their response is zero . Totally disappointed and disgusting services offered by the Indrive. I need my parcel

On 10/6/25 my wife had to catch duronto express from Howrah early morning. I book indrive cab. Driver ask me to cancel booking and pay the same fare.I cancel the booking and avail his cab since we had to catch the train. On arrival at destination driver demand double payment. I refuse his demand but he locked the car door and threat us if we do not pay double he will take us some other area and physically beat us. Being a senior citizen [both] we very much afraid and paid him double fare. Immediately we inform the incidence by app to indrive .Although they assured to resolve the problem now they are asking to contact with driver to resolve the issue. As per my view indrive is very risky service.

Got scammed by one of their drivers in Colombia and they do absolutely NOTHING but making me send them the same information they already have over and over again! Lazy slobs that don‘t do their job! Hope you don‘t earn a cent more than minimum wage. Won‘t be using this app ever again

Il m’ont bloqué le compte pour raison annuler alors j’ai le droit si le chauffeur me demande un tarif sup